Sales Support Specialist

Skilled Sales Support Administrator​

Make an impact with NTT DATA
Join a company that is pushing the boundaries of what is possible. We are renowned for our technical excellence and leading innovations, and for making a difference to our clients and society. Our workplace embraces diversity and inclusion – it’s a place where you can grow, belong and thrive.

Your day at NTT DATA
The Skilled Sales Support Administrator is solid relevant experience and typically operates in larger operational environments where there is enough work for more than one / two sales administration roles.

This role acts as a primary support function to the sales team and assists members of the sales force by performing components of sales order related administration, for example, quote to cash process.

Key responsibilities:

• Ensures operational sales effectiveness by establishing relationships with vendors and coordinating everyday interactions, queries and general information sharing with them.
• Provides quotes for clients either from direct requests or on behalf of the sales team.
• Influences the price and margin, by suggesting different products dependent on lead times, promotions, alternative suppliers and programs.
• Provides support capacity required to administer aspects of the purchase order process by generating, distributing and administrating purchase orders.
• Checks the quotes against raised order to ensure that what has been ordered has been quoted and that the correct terms and conditions have been applied.
• Checks information on the most current vendor pricing conjunction with commercial colleagues and ensure access to vendor pricing.
• Supports capacity provided on general sales related documentation through receiving, labelling, sorting, filing and distributing as is required.
• Captures data and maintains systems as is required by the sales process and sales team.
• Provides administrative support to the sales force when it is required.
• Uses the systems and data to produce reports when necessary.
• May be required to identify and recommend improvements to sales administration processes.

To thrive in this role, you need to have:

• Detail oriented and highly organized.
• Ability to work in a high paced environment.
• Solid analytical skills.
• Good communication skills both verbal and written.
• Must be service oriented and have a positive attitude to work.
• Skilled knowledge and understanding of sales processes, tools and methodologies would be advantageous.
• Able to work in a team and independently, applying a proactive approach to work processes.
• Ability to use judgement to make decisions about work process and apply improvements.

Academic qualifications and certifications:

• High / Secondary School diploma or equivalent qualification.

Required experience:

• Solid experience with quoting tools would be an advantage.
• Solid administration experience, particularly quote to cash processes.
• Solid experience managing work processes.

Workplace type:

Hybrid Working

About NTT DATA
NTT DATA is a $30+ billion business and technology services leader, serving 75% of the Fortune Global 100. We are committed to accelerating client success and positively impacting society through responsible innovation. We are one of the world’s leading AI and digital infrastructure providers, with unmatched capabilities in enterprise-scale AI, cloud, security, connectivity, data centers and application services.  Our consulting and industry solutions help organizations and society move confidently and sustainably into the digital future. As a Global Top Employer, we have experts in more than 50 countries. We also offer clients access to a robust ecosystem of innovation centers as well as established and start-up partners. NTT DATA is part of NTT Group, which invests over $3 billion each year in R&D.

Equal Opportunity Employer
NTT DATA is proud to be an Equal Opportunity Employer with a global culture that embraces diversity. We are committed to providing an environment free of unfair discrimination and harassment. We do not discriminate based on age, race, colour, gender, sexual orientation, religion, nationality, disability, pregnancy, marital status, veteran status, or any other protected category. Join our growing global team and accelerate your career with us. Apply today.

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Experience Level

Senior Level