ServiceNow Software Engineer
BT Group
Work from Office
Full Time
Min. 2 yearsJob Description
Software Engineering Professional - ServiceNow
Recruiter: Seema Shivakumar
Hiring Manager: Abhijit Banerjee
Career Grade: E
About the role
• Specific business area: BT Business
• Impact of the role: Technical development in customer migration and new product launch into BT strategic stack
• Link to strategy: Legacy consolidation and strategic system adoption.
What you’ll be doing
· Platform Knowledge: Strong understanding of the ServiceNow data model (tables, fields, relationships).
· Web Technologies: Familiarity with HTML, CSS, XML, and JSON
· Integrations: Expertise in implementing integrations using REST APIs.
· Core Modules: Knowledge of ITSM (IT Service Management), ITOM (IT Operations Management), and CSM (Customer Service Management).
· Development Tools: Experience with Flow Designer, IntegrationHub, UI Builder, Playbooks and Workflow Editor
· Scripting: Advanced proficiency in JavaScript for both server-side (Business Rules, Script Includes) and client-side (Client Scripts, UI Policies) scripting.
· Nice to Have: Service Bridge/ Service Exchange hands on experience or knowledge on how it works
Essential Skills / Experience
· Experience: 2+ years in IT with design, and development.
· Implementations: Proven track record in at least 2–6+ large-scale, enterprise-level ServiceNow implementations.
· Technical Skills: ServiceNow Platform modules (ITSM, ITOM, CSM, CMDB, CSDM), Advanced Scripting (JavaScript, Glide API), and Integrations (REST/SOAP, MID Server, OAuth).
· Key Skills Required:
Solutioning: Excellent client-facing skills, workshop facilitation, and ability to translate business requirements into technical blueprints, scalable solution aligning with OOTB.
Governance: Proficiency in defining coding standards (best practices), design patterns (guardrails), and platform governance.
Methodology: Strong knowledge of Agile (Scrum/Kanban) and DevOps methodologies.
Desirable Skills / Experience
• Required/Preferred: Certified System Administrator (CSA) and Certified Application Developer (CAD).
• Nice to have: Certified Implementation Specialist (CIS) certifications in ITSM or CSM are a plus
• Coding Experience: Scripting (JavaScript, Glide), Flow Designer, Integration Hub, and REST/SOAP APIs.
BT Group is the UK’s leading communications group and the holding company behind some of the country’s most recognised brands – including BT, EE, Openreach and Plusnet. Our purpose is as simple as it is ambitious: we connect for good. Our customers include consumers, small, medium and large businesses, public sector organisations and other communications providers.
BT Group’s role is about setting direction, unlocking value and creating the conditions for our brands and businesses to thrive.
Having come through the most capital-intensive phase of our fibre investment, our focus now is on what comes next – simplifying how we operate, using technology and AI to work smarter, and organising ourselves to serve customers better and grow sustainably. Group teams shape strategy, policy, brand, capital allocation and transformation, helping the whole organisation perform at its best.
We have a singular culture that unites all our people: we are customer-first challengers, who are committed, clear and connected. These behaviours unite us as one team to deliver for our colleagues, our customers, our stakeholders and the country. Joining BT Group means working at the heart of a business that matters to the UK, with the opportunity to shape decisions, influence outcomes and help set the future course of one of the country’s most important companies.
Experience Level
Mid LevelJob role
Job requirements
About company
Similar jobs you can apply for
Software / Web Developer
Software Tester
Tetra Edge Infra LLPWork from OfficeFull TimeMin. 1 year
Good (Intermediate / Advanced) English
Software Developer
Tpipay Fintech Private LimitedWork from OfficeFull TimeMin. 3 yearsBasic English
Quality Control Engineer
Garuthmann AerospaceWork from OfficeFull TimeMin. 2 yearsBasic EnglishBackend Software Developer
Mohini EnterprisesWork from OfficeFull TimeMin. 2 yearsBasic EnglishWordpress Developer
Skeltron Info SolutionsWork from OfficeFull TimeFreshers onlyNo English Required
Software Developer
ApnatimeWork from OfficeFull TimeMin. 3 yearsBasic EnglishYou can expect a minimum salary of 0 INR. The salary offered will depend on your skills, experience and performance in the interview.
The candidate should have completed the required education and people who have 2 to 31 years are eligible to apply for this job. You can apply for more jobs in Bengaluru/Bangalore to get hired quickly.
The candidate should have sound communication skills and sound communication skills for this job.
Both Male and Female candidates can apply for this job.
No, it's not a work from home job and can't be done online. You can explore and apply for other work from home jobs in Bengaluru/Bangalore at apna.
No work-related deposit needs to be made during your employment with the company.
Go to the apna app and apply for this job. Click on the apply button and call HR directly to schedule your interview.
The last date to apply for this job is . For more details, download apna app and find Full Time jobs in Bengaluru/Bangalore . Through apna, you can find jobs in 64 cities across India. Join NOW!