Sourcing Support Analyst

As a Sourcing Support Analyst, you will be directly engaging with the IBM & Client Sourcing Team reporting to the CPO of a Global Healthcare Life science client based out of North America. This role will be aligned cross category across Direct, Indirect, Enterprise, and R&D and involves transactional and administrative support across sourcing towers. You will be responsible for executing low-complexity tasks such as tactical buying, supplier engagement coordination, documentation, and reporting. This role requires 2–4 years of experience in procurement operations.

Your responsibilities include but are not limited to:

• • Review requisition requirements
• Recognize non-catalog purchases that should be directed to a catalog solution
• Work efficiently with requester/client for additional information or questions
• Determine source from sourcing-provided master file
• Negotiate cost savings and terms when applicable (non-contracted sources)
• Understand relationships between contracts and decipher details
• Procurement of low-dollar purchases and services
• Complete customer requests for supplier setup
• Maintain supplier documentation
• Ensure audit readiness of all purchasing documents
• Proficient with reporting/MS Excel to maintain account-specific reports and trackers
• Work with stakeholders and management efficiently
• Positive attitude, planning, curiosity, self-discipline
• Request triage for exceptions
• Contract management and administration
• Scorecard creation for suppliers
• Financial health reporting (basic level)
• Other middle and back-office tasks
• Sustainability and compliance reporting (BAU reports)

Back-office escalations and support

· Bachelor's degree in business, Supply Chain, or related field

· 2-4 years of experience in procurement or sourcing operations

· Strong communication and organizational skills

· Proficiency in ERP systems and Microsoft Office Suite

· Basic understanding of contracting and compliance

· Ability to work independently and manage transactional workload

Your Role and Responsibilities:

As a Sourcing Support Analyst, you will be directly engaging with the IBM & Client Sourcing Team reporting to the CPO of a Global Healthcare Life science client based out of North America. This role will be aligned cross category across Direct, Indirect, Enterprise, and R&D and involves transactional and administrative support across sourcing towers. You will be responsible for executing low-complexity tasks such as tactical buying, supplier engagement coordination, documentation, and reporting. This role requires 2–4 years of experience in procurement operations.

Your responsibilities include but are not limited to:

• Review requisition requirements
• Recognize non-catalog purchases that should be directed to a catalog solution
• Work efficiently with requester/client for additional information or questions
• Determine source from sourcing-provided master file
• Negotiate cost savings and terms when applicable (non-contracted sources)
• Understand relationships between contracts and decipher details
• Procurement of low-dollar purchases and services
• Complete customer requests for supplier setup
• Maintain supplier documentation
• Ensure audit readiness of all purchasing documents
• Proficient with reporting/MS Excel to maintain account-specific reports and trackers
• Work with stakeholders and management efficiently
• Positive attitude, planning, curiosity, self-discipline
• Request triage for exceptions
• Contract management and administration
• Scorecard creation for suppliers
• Financial health reporting (basic level)
• Other middle and back-office tasks
• Sustainability and compliance reporting (BAU reports)
• Back-office escalations and support

Policies, Procedures and Program Management

• Communicate procurement policy to internal stakeholders
• Provide reminders of procurement policies during regular communications
• Recommend improvements to purchasing policies and procedures
• Communicate issues or changes that may affect service delivery

Category Management and Sourcing Execution

• Provide data collection requirements and suggest templates
• Gather and provide historical data and forecasts
• Access and utilize data repositories for spend analysis
• Support category strategy development and documentation
• Assist in strategic sourcing plan updates and execution
• Facilitate development of technical and business requirement

Sourcing Execution

• Identify potential and incumbent suppliers
• Qualify suppliers per compliance and policy guidelines
• Develop and propose supplier selection criteria
• Create RFx documents using templates
• Manage RFx bid process and obtain proposals
• Participate in supplier evaluation and recommendation
• Support contract preparation and award letter issuance
• Refer non-standard terms to legal and support resolution

Contract and Compliance Administration

• Enter negotiated contracts into contract management tools
• Support implementation and communication of new contracts
• Assist in change management for new suppliers

Category Buying Desk

• Receive and triage supplier engagement requests
• Process and complete tactical buys per sourcing instructions
• Provide feedback on specifications and supplier lists
• Execute sourcing events and recommend suppliers
• Update savings tracking database

Cost Modelling and Supplier Performance

• Create basic should-cost models
• Prepare supplier scorecards and financial health data

Other Middle Office Activities

• Collect and provide market intelligence and ESG data
• Support reporting and dashboards (SAP, Power BI, Sievo)
• Assist in updating master data and vendor records

Escalation and Request Management

• Resolve P2P escalations and refer unresolved issues
• Manage non-automated client requests via Intake Workflow System
• Execute stakeholder requests not requiring S2P Lead support

· Work the shift hours to support North America time zone (6:30 pm IST to 3:30 am IST/7.30 pm to 4.30 am IST)

Required Professional and Technical Expertise:

· Bachelor's degree in business, Supply Chain, or related field

· 2-4 years of experience in procurement or sourcing operations

· Strong communication and organizational skills

· Proficiency in ERP systems and Microsoft Office Suite

· Basic understanding of contracting and compliance

· Ability to work independently and manage transactional workload

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