Specialist - Cloud Engineering
Larsen & Toubro Infotech Ltd (LTI)
Work from Office
Full Time
Min. 5 yearsJob Description
Specialist - Cloud Engineering
Role Overview
The Cloud Operations Engineer L1L15 provides operational support for enterprise cloud environments with a primary focus on Google Cloud Platform GCP The role acts as the first point of engagement for cloud s incidents operational events and service requests while ensuring adherence to ITILaligned service management practices
Shift timings
Shifts will be rotated on below timings
0630 AM 4 PM IST
230 PM 000 AM IST
Ready to take oncall on weekends based on oncall scheduling
Experience Requirements
Minimum 5 years of experience in Cloud Operations Infrastructure Operations NOC IT Operations SRE Operations or Cloud Support environments
Key Roles and Responsibilities
Monitor cloud infrastructure and respond to s from enterprise monitoring tools
Perform L1 and L15 incident triage troubleshooting and remediation
Manage incidents requests and operational tasks through ServiceNow
Support GCP Compute Engine IAM VPC DNS Storage Load Balancing VPN and Logging services
Participate in major incident bridges and war rooms
Execute runbookdriven operational activities and health checks
Support change reviews risk assessments prepost implementation validations and approved operational changes
Maintain SOPs runbooks KEDB articles and knowledge of repositories
Provide shift handovers and operational reporting
Identify automation toil reduction and service improvement opportunities
Primary Skills
Google Cloud Platform GCP
Linux Administration
Basic Networking TCPIP DNS VPN Routing Firewalls
Preferred Optional Skills
AWS and Azure exposure
Kubernetes GKE
Docker
Terraform Infrastructure as Code
GitHub Azure DevOps Jenkins
Ansible and workflow automation
Cloud Security and Governance
Certifications Preferred
Google Associate Cloud Engineer Google Professional Cloud Architect
Soft Skills
Strong troubleshooting communication stakeholder management documentation customer focus and ability to work in 24x7 support environments
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