Specialist - System Management

Specialist - System Management

Role Title Kubernetes OpenTelemetry OTel Engineer SRE

We are seeking an OpenTelemetry OTel Engineer with a focus on Site Reliability Engineering SRE to support our observability platform running on Kubernetes This is an SREfocused rolethe primary objective is ensuring the reliability availability and performance of the OpenTelemetry collection and pipeline infrastructure A working understanding of OpenTelemetry and Kubernetes is essential to operate monitor and troubleshoot the telemetry platform effectively

Key Responsibilities

SRE Operational Reliability Primary Focus

Monitor the health throughput and performance of OpenTelemetry collectors and pipelines proactively address bottlenecks

Respond to incidents INCs troubleshoot telemetry dataflow issues and drive timely resolution

Participate in oncall rotation and support major incident management

Define and track SLOsSLIs for telemetry pipeline reliability and availability

Contribute to root cause analysis RCA and implement preventive measures

Automate routine operational tasks to reduce manual effort scriptingconfig management

Support capacity planning and forecasting for telemetry data growth

Maintain resilience through failover recovery and pipeline redundancy procedures

OpenTelemetry Platform Support

Deploy configure and maintain OpenTelemetry Collectors receivers processors exporters on IKPKubernetes

Support instrumentation of applications for traces metrics and logs

Manage telemetry pipeline configuration sampling batching and data routing to backends

Operate and maintain OTel components running on Kubernetes pods deployments config maps secrets

Ensure reliable data delivery to observability backends eg Prometheus Grafana Splunk Jaeger

Collaboration Continuous Improvement

Work with development infrastructure and platform teams to onboard new services into observability

Document runbooks standard operating procedures and known error solutions

Identify and implement improvements to enhance stability resilience and efficiency

Required Skills Experience

Solid understanding of SRE principles reliability monitoring incident management automation

Working knowledge of OpenTelemetry concepts traces metrics logs collectors exporters

Experience operating workloads on Kubernetes IKP or equivalent

Familiarity with LinuxUnix systems and commandline operations

Scripting skills Bash Python for automation and operational tooling

Experience with monitoringobservability tools Prometheus Grafana Splunk

Awareness of ITIL processes incident problem and change management

Strong troubleshooting and problemsolving abilities

Good communication and documentation skills.