Specialist - System Management

Specialist - System Management

Key Responsibilities

Provide L1L2 production support for PostgreSQL database environments including monitoring troubleshooting and incident resolution

Perform routine DBA tasks backups restores patching upgrades replication management and capacity planning

Monitor database health and performance using Grafana dashboards configure and finetune s to proactively catch issues before they impact production

Investigate and resolve performance issues slow queries locking deadlocks index tuning query optimization

Manage user access roles and permissions in line with security best practices

Support high availability and disaster recovery setups streaming replication failover backuprestore strategy

Participate in oncall rotation for production incident support

Document runbooks standard operating procedures and troubleshooting guides

Work with development teams on schema changes migrations and query reviews

Assist in scaling initiatives including support for Citus distributed PostgreSQL environments where applicable

Required Skills Experience - 

3-6 years of handson experience as a PostgreSQL DBA in a production support environment

Strong understanding of PostgreSQL architecture replication indexing and query performance tuning

Experience with backup and recovery tools pgdump pgbasebackup WALbased backups or thirdparty tools like pgBackRestBarman

Handson experience with Grafana and typically Prometheus or similar for database monitoring and ing

Solid understanding of Linux systems administration as it relates to database operations

Experience troubleshooting production incidents under time pressure

Good understanding of SQL and the ability to reviewoptimize queries

Good to Have -

Experience with Citus distributed PostgreSQL extension for sharding and horizontal scaling

Working knowledge of Python for writing automation scripts monitoring tools or maintenance utilities

Exposure to cloudmanaged PostgreSQL services AWS RDSAurora Azure Database for PostgreSQL GCP Cloud SQL

Familiarity with infrastructureascode tools Terraform Ansible

Experience with connection pooling tools PgBouncer PgpoolII

ITIL or incident management process familiarity

What We'r Looking For - 

A proactive detailoriented problem solver who takes ownership of database reliability

Strong communication skills to work across engineering infra and oncall teams

Comfort working in a fastpaced support environment with shifting priorities

Willingness to participate in oncallrotational shift support as needed

Nice to Have - 

Soft Skills - 

Ability to write clear documentation and runbooks

Collaborative mindset for crossfunctional troubleshooting

Calm methodical approach during production incidents