Senior Business Development Manager - E-commerce Industry

Sr BD - Ecommerce, AWS Industry Business Development

Amazon Web Services (AWS) is a dynamic and rapidly growing business within Amazon, and the leader in providing secure, reliable, scalable, and innovative cloud services that help more than a million businesses across the global scale and grow. We are expanding in several areas, and our Industry team in India is looking for a seasoned Online/E-commerce industry leader. The ideal candidates will possess a strong business development/sales background and E-commerce industry technology experience that will enable them to engage directly with customers, coach sales teams, and lead tactical and strategic initiatives to deliver innovative solutions to the E-commerce industry. The ideal candidate will have demonstrated experience in designing and deploying technology solutions that support multiple areas within the E-commerce technology landscape.
Domain areas of expertise would include key elements of the following:
• Knowledge of the critical systems needed to support the E-commerce industry across the value chain including digital commerce platforms, payment processing, order management systems, and last-mile delivery operations.
• Understanding of the workflows needed to support the various business functions within E-commerce including cart and checkout optimization, personalization engines, customer data platforms, fraud detection, and real-time inventory management.
• Understanding of the business, technical, and operations needs of E-commerce customers in India, with ability to translate into technology solutions powered by cloud, AI, and machine learning.
• Relationships with, and an understanding of, key system integrators and independent solutions vendors in the E-commerce industry, to include an understanding of top named ISV solutions (e.g., commerce platforms, payment gateways, marketing automation tools), and SI-led service offerings.


Key job responsibilities
Effectively position AWS as a strategic and trusted partner to our India E-commerce customers.
Coach account teams and help define the strategic direction for top accounts, with a focus on line-of-business solutions and business sponsors.
Lead pre-sales activities for E-commerce accounts, work with AWS Marketing to support lead-generation and sales-acceleration activities, and influence downstream activities with global and multi-national customers.
Identify and help define the requirements for new service or packaged offerings, in collaboration with the E-commerce Market Development team, AWS Professional Services, AWS services teams, partners, and Amazon product teams.
Conduct executive workshops with industry leaders and executives and translate into priority areas for digital transformation and innovation.
Effectively position AWS in E-commerce through participation in industry conferences, executive briefings, and other public speaking opportunities.
Work closely with AWS technical experts in solutioning, developing, and delivering AWS-based solutions to customers.
Support the AWS Partner Network and key industry technology providers with their solutions and service line offerings developed and running on AWS.
Understand and exploit the use of Salesforce and internal Amazon systems for campaign tracking and pipeline management.
Prepare and present business reviews to senior management regarding progress and roadblocks.
Travel may be required for this role, up to 50%


A day in the life
Coach account teams and help define the strategic direction for top E-commerce accounts, with a focus on line of business solutions and business sponsors.
Lead pre-sales activities for E-commerce accounts, work with AWS Marketing to support lead-generation and sales-acceleration activities, and influence downstream activities with global and multi-national customers.

Basic Qualifications

- 10+ years of technology related sales, business development or equivalent experience
- Experience working with or having knowledge of cloud computing and existing cloud technologies
- Experience working effectively across cross-functional teams and partnering well with people at all levels within an organization
- 5+ years of experience in customer-related interactions (presentations, building relationships, structuring and providing program oversight, working with partners, statements of work/commercial exposure, business case creation and presentation, and technical pre-sales).

Preferred Qualifications

- Experience within e-commerce or Retail fields
- MBA, or Bachelor's degree in management, business administration, economics, engineering, marketing
- Experience selling cloud solutions
- 10+ years of business development, partnership management, or sourcing new business experience
- Demonstrated understanding of E-commerce workflows, digital commerce platforms, and related technologies.
- Experience working with or understanding of cloud technologies, and their current or future application in E-commerce and online retail.
- Knowledge of the top ISVs and SIs in the Online/Ecommerce Industry and their relevant offerings.

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Experience Level

Senior Level