Pre-Sales Operations Manager

Sr Demo & POC Specialist

Job Description-Sr Demo & POC Specialist

Scope:

The Sr Demo & POC Specialist independently delivers end-to-end demo, POC, and pilot execution for customer solutioning engagements. This role applies advanced operational expertise to design, configure, and optimize demo and POC environments, ensuring high-quality, repeatable, and scalable experiences. You will be a key player in our pre-sale efforts, learning to craft a compelling product demonstration that shows Blue Yonder’s innovative solutions. You will work closely with senior team members and regional pre-sales teams to understand customer challenges and build compelling demo stories that highlight our unique differentiators.

Our current technical environment:

 Technical Skills: Blue Yonder Solution, Snowflake, MS Azure, Python

What you’ll do:

 Independently design, configure, and execute complete demo, POC, and pilot environments aligned to defined customer use cases and solutioning objectives.

 Lead execution of complex or multi-solution demo scenarios, adapting predefined runbooks where appropriate while maintaining consistency and quality standards.

 Own environment readiness and lifecycle activities, including data strategy, configuration optimization, validation checkpoints, scenario iteration, and reset planning.

 Proactively identify execution risks, data constraints, or configuration gaps and resolve issues independently; escalate only novel or systemic issues as needed.

 Coordinate acceptance criteria execution and validate outcomes with Solution Advisors or Solutioning Engineers.

 Enhance runbooks, configuration templates, datasets, and scenario libraries to improve scalability, efficiency, and reuse across engagements.

 Provide guidance, quality oversight, and peer coaching to Demo & POC Specialists and Associate-level team members.

 Partner closely with Solution Advisors, Sales, and Advisory teams to ensure seamless execution support throughout customer engagements.

What we are looking for:

 Experience: 4-7 years of experience in supply chain planning, with a background in consulting, implementation, or pre-sales role.

 Must have familiar with SQL, and exposure to Snowflake, Microsoft Azure, or Python.

 Demonstrated experience leading enterprise demos, POCs, or pilot engagements with moderate to high complexity.

 Strong working knowledge of supply chain solution workflows and cross-functional customer use cases.

 Ability to translate solutioning goals into executable demo scenarios and environment designs.

 Advanced troubleshooting and problem-solving skills across data, configuration, and workflow layers.

 Strong documentation, process discipline, and continuous-improvement mindset.

 Bachelor’s degree in Supply Chain, Business, Engineering, Information Systems, or related field (or equivalent practical experience).

 Strong verbal and written communication skills, with a desire to improve your presentation abilities

Our Values

If you want to know the heart of a company, take a look at their values. Ours unite us. They are what drive our success – and the success of our customers. Does your heart beat like ours? Find out here: Core Values

All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or protected veteran status.

Experience Level

Senior Level