Senior Manager - Software Lifecycle Services

Sr Mgr Services

Requisition Number: 104270 

Sr. Mgr Services (SLS)

 

Location: Delhi NCR, Hyderabad. Bangalore. The role will be a hybrid position located in India.

 

Insight at a Glance

• 14,000+ engaged teammates globally
• #20 on Fortune’s World's Best Workplaces™ list
• $9.2 billion in revenue
• Received 35+ industry and partner awards in the past year
• $1.4M+ total charitable contributions in 2023 by Insight globally

 

Now is the time to bring your expertise to Insight. We are not just a tech company; we are a people-first company. We believe that by unlocking the power of people and technology, we can accelerate transformation and achieve extraordinary results. As a Fortune 500 Solutions Integrator with deep expertise in cloud, data, AI, cybersecurity, and intelligent edge, we guide organisations through complex digital decisions.

 

About the role

Software Lifecycle Services (SLS) Team operates within Service Delivery function and is an integral part of LCS. SLS provides the technical delivery and analysis to support LCS advisory projects and run Software Asset Management (SAM) related managed services. SAM is a set of proven IT practices that unite people, processes, and technology to control and optimize the use of software across an organization. SAM helps control costs as well as manage business and legal risks, optimize software licensing investments, and align IT with business needs.

 

As a SLS - Sr. Mgr Manager you will:

• Manage and motivate the team, to promote teammate satisf action through mentoring, development, and career planning; creating a high performing team with a strong succession benchmark, enabling career progression.
• Responsible for overall delivery of SLS activities on projects and managed services.
• Support an ongoing increase in the teams overall commercial awareness and professionalism.
• Act as an escalation point for managed services clients across the SLS business.
• Support local LCS Managers and Sales Solution Specialists to scope and position SLS related services.
• Where appropriate, perform quality assurance reviews and/or provide approvals to release deliverables, either internally or to clients.     

What we’re looking for

 

• Educated to degree level or can demonstrate equivalent work experience
• High level of written and spoken English
• Fully conversant with Microsoft Office suite (Outlook, Excel, and Word)
• Demonstrable experience of working with a variety of IT tools (e.g. Microsoft SCCM, ServiceNow or SQL scripting)
• Fluent in an additional European language
• Charismatic, personable, and motivational

 

What you can expect
We’re legendary for taking care of you, your family and to help you engage with your local community. We want you to enjoy a full, meaningful life and own your career at Insight. Some of our benefits include: 

• Freedom to work from another location—even an international destination—for up to 30 consecutive calendar days per year.

 

But what really sets us apart are our core values of Hunger, Heart, and Harmony, which guide everything we do, from building relationships with teammates, partners, and clients to making a positive impact in our communities.

 

Join us today, your ambITious journey starts here.

 

Insight is an equal opportunity employer, and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status, sexual orientation or any other characteristic protected by law.

 

When you apply, please tell us the pronouns you use and any reasonable adjustments you may need during the interview process.

At Insight, we celebrate diversity of skills and experience so even if you don’t feel like your skills are a perfect match - we still want to hear from you!

 

 

Insight does not accept unsolicited resumes from recruiters or employment agencies. Unsolicited resumes will be treated as direct applications from the candidate, and recruiters or agencies who submit candidates for this position without a prior, written vendor agreement will not be eligible for any form of compensation, even if the candidate is hired.

Insight is an equal opportunity employer, and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status, sexual orientation or any other characteristic protected by law.

 

Insight India Location:Level 16, Tower B, Building No 14, Dlf Cyber City In It/Ites Sez, Sector 24 &25 A Gurugram Gurgaon Hr 122002 India

Experience Level

Senior Level