Supply Chain Operations Lead - Hardware Fulfillment

Minimum qualifications:

• Bachelor's degree in Supply Chain Management, Operations Management, Engineering, or a related field, or equivalent practical experience.
• 5 years of experience in supply chain operations, program management, or manufacturing, in the technology industry (servers, storage and networking equipment) and rack system integration.

Preferred qualifications:

• Demonstrated experience in creating AI agents and leveraging AI technologies to solve complex operational challenges and scale business operations.
• Demonstrated expertise in supply chain logistics, compliance, and fulfillment processes.
• Proven ability to operate in ambiguous situations.
• Ability to apply AI acumen within a business operations framework on the program manager ladder to drive organizational efficiency.
  
• Strong investigative and problem-solving skills, with the ability to identify and resolve issues quickly.
• Excellent communication and people management skills, with the ability to build relationships across functions and with external partners.

About the job

A problem isn’t truly solved until it’s solved for all. That’s why Googlers build products that help create opportunities for everyone, whether down the street or across the globe. As a Program Manager at Google, you’ll lead complex, multi-disciplinary projects from start to finish — working with stakeholders to plan requirements, manage project schedules, identify risks, and communicate clearly with cross-functional partners across the company. Your projects will often span offices, time zones, and hemispheres. It's your job to coordinate the players and keep them up to date on progress and deadlines.

Google Cloud accelerates every organization’s ability to digitally transform its business and industry. We deliver enterprise-grade solutions that leverage Google’s technology, and tools that help developers build more sustainably. Customers in more than 200 countries and territories turn to Google Cloud as their trusted partner to enable growth and solve their most critical business problems.

Responsibilities

• Oversee the creation, execution, and legal compliance of work orders, ensuring terms are aligned with Google's policies and customer expectations. Coordinate site surveys, visits, and preparation activities, ensuring customer sites are fully prepared for Google Data Center (GDC) deployments.
• Develop and track Key Performance Indicators (KPIs) for all aspects of systems integrator engagement and fulfillment. Collaborate with vendor partners to ensure manufacturing processes meet quality standards and remain on schedule, resolving any issues or bottlenecks.
• Work with stakeholders to define and implement secure supply chain and logistics protocols, ensuring compliance with all relevant regulations and standards.
• Coordinate the delivery of GDC equipment to customer sites, managing logistics, timing, and turn-up procedures and assess deployment readiness.
• Design and implement AI agents and automated workflows to transition manual supply chain operations into industrialized, system-driven processes at scale.