Supervisor - Product Compliance and Technical Support

Job Overview

Job Requirements

• • Provide material declarations and technical support to TE affiliates & customer requests on product compliance and conflict mineral requests as well address / resolve customer queries.
  • Evaluate supplier material declarations based on substance usage assessment for TE products, leveraging digital tools and system validations
  • Knowledge on the latest legislations related to the environmental regulatory compliance of various countries having TE’s product footprint
  • Collaborate with global purchasing groups to drive closure with non-responsive suppliers using data-driven tracking and escalation mechanisms
  • Participate in meetings / monthly /Bi-monthly Tele-conferences related to product compliance updates and system enhancements.
  • Interact directly with customers / TE affiliates for compliance or conflict Mineral or system related queries.
  • Awareness of various systems / data repository, engineering processes
  • Oversee and guide accurate entry, validation, and management of material declarations across multiple customer formats and web-based compliance portals.
  • Capability to lead a team of FTE’s & associates for day-to-day compliance operations, delivery, and quality metrics.
  • Support the development and implementation of CO2 calculation (PCF, Scope 3) according to the GHG Protocol, ISO 14064 / 14067

  Digital, AI & Automation Focus

  • Drive adoption of AI-enabled tools, analytics, and automation to enhance supplier data validation, and compliance assessments.
  • Partner with IT, digital, and business teams to optimize and automate product compliance systems and reporting mechanisms.
  • Identify opportunities to apply AI‑enabled solutions or intelligent dashboards to improve data quality and turnaround time.
  • Initiate and lead efficiency improvement projects with a strong focus on process automation, productivity, quality, and scalability
  • Identify areas of waste and work towards continuous improvement with a high focus on productivity & Quality.

What your background should look like

QUALIFICATIONS & EXPERIENCE

• 8 to 10 years’ relevant experience in a product compliance and conflict Mineral role, including managing large teams preferably at an enterprise level.
• Bachelor of Mechanical / Chemical / Polymer Engineering / MSc in chemistry
• Demonstrated experience in working as a team and across regions / time zones. Curiosity to understand, and ability to address and solve problems.
•  Ability to build strong, credible relationships with multiple organization functions inside TE and outside, as example customers and suppliers.

Competencies

• Knowledge on Drawing Reading
• Knowledge of European directives and regulations –EU RoHS/ EU ELV, REACH, CA prop 65 etc..
• Knowledge of various raw material properties its substances and applications.
• Good written / verbal communication (English) and interpersonal skills
• Good presentation Skills
• Excellent MS Office (Excel, Word, PowerPoint) skills, Power BI and Tableau

Competencies