Program Manager

Technical Program Manager, Content Technology, Google Store

Minimum qualifications:

• Bachelor's degree in a technical field, or equivalent practical experience.
  
• 5 years of experience in program management.
  

Preferred qualifications:

• 5 years of experience managing cross-functional or cross-team projects.

About the job

A problem isn’t truly solved until it’s solved for all. That’s why Googlers build products that help create opportunities for everyone, whether down the street or across the globe. As a Technical Program Manager at Google, you’ll use your technical expertise to lead complex, multi-disciplinary projects from start to finish. You’ll work with stakeholders to plan requirements, identify risks, manage project schedules, and communicate clearly with cross-functional partners across the company. You're equally comfortable explaining your team's analyses and recommendations to executives as you are discussing the technical tradeoffs in product development with engineers.

Google Store is our omnichannel, global retailer, leveraging the best of Google to help customers experience our award-winning devices and services. Our team is responsible for a vast portfolio that supports the entire customer journey, from product discovery to upgrading their next device. This portfolio includes the My Pixel app distributed with every Pixel phone, the Google Store global eCommerce platform, our leading edge retail point-of-sale system, and AI-driven algorithms for customer lifecycle management.

The Store team applies Google's AI to solve complex, real-world problems across our growing global footprint of online and brick-and-mortar storefronts. This ranges from AI-enhanced site operations to agentic AI shopping assistance, ensuring a seamless and intelligent experience at every touchpoint.

The Store team is committed to providing team members with the opportunity to build their applied AI skillset, so that we may ultimately help our customers connect with the best of Google.

Responsibilities

• Collaborate with team members and stakeholders to understand or identify defined work problems and program goals, obtain prioritized deliverables, and discuss program impact.
  
• Prioritize program goals, understand and translate other stakeholders’ needs into program goals and prioritized deliverables with minimal assistance, and contribute to decisions on prioritizing goals and deliverables.
  
• Define the scope of projects and develop, execute, or manage project plans for supported programs.
  
• Review key metrics pertaining to a program, monitor potential metric deviations, and define corrective actions for critical deviations.
  
• Identify, communicate, and collaborate with relevant stakeholders within one or more teams to drive impact and work toward mutual goals. Build, maintain, and enhance business, operational, and management dashboards.

Experience Level

Mid Level