Product Manager

Technical Release Delivery Coordinator

Summary

The Technical Release Delivery Coordinator ensures the timely and accurate deployment of software release packages across client environments. This role bridges engineering, support, and product teams to manage milestones, resolve blockers, and maintain release integrity throughout the development lifecycle.This role is strictly involved in the release coordination of the product and does not involve access to Protected Health Information (PHI) & Personally Identifiable Information (PII) or any secured/confidential client data. The work is limited to application release coordination and does not include handling or processing of sensitive health information.

Your role in our mission

Release Planning & Coordination

• Collaborate with engineering leadership and development teams to monitor progress toward release milestones.Coordinate with Solutions Train Engineers and Product Support Project Managers to track client-specific release version.Maintain and update the Patch Calendar Wiki, including delivery dates, approval guidelines, and client release plans.
• Milestone Management

• Ensure all stakeholders (e.g., database administrators, release packaging, documentation teams) are aligned with delivery timelines.Escalate blockers and risks that may impact release schedules.Track and communicate the status of incremental deliveries (patches) and off-cycle deliveries (hotfixes).

Release Execution

• Coordinate code freeze milestones and ensure repository snapshots are captured accurately.Facilitate packaging of release artifacts including binaries, databases, configurations, and documentation.Verify production implementations and ensure all components meet the Definition of Done.

Communication & Documentation

• Send official communications to stakeholders when releases are ready for deployment.Maintain delivery notes and documentation for each release cycle.Liaise with technical writers and documentation teams to support iterative delivery processes.

Incident & Environment Management

• Work with Incident Managers to monitor and resolve environment issues in Azure/AWS that could impact release stability.Ensure timely resolution of service requests and environment incidents to avoid delivery delays.

What we are looking for

• At least 7 years of proven experience in software release coordination or delivery management.
• Familiarity with Agile methodologies, sprint planning, and PI planning.
• Strong understanding of DevOps practices and CI/CD pipelines.
• Proficiency in tools like Azure DevOps (ADO), GitHub, and SharePoint.
• Excellent communication and stakeholder management skills.

What you can expect 

Remote Opportunity

Experience Level

Senior Level