Technical Solutions Consultant

Technical Solutions Consultant

Technical Solutions Consultant

  

This role has been designed as ‘’Onsite’ with an expectation that you will primarily work from an HPE office.

Who We Are:

Hewlett Packard Enterprise is the global edge-to-cloud company advancing the way people live and work. We help companies connect, protect, analyze, and act on their data and applications wherever they live, from edge to cloud, so they can turn insights into outcomes at the speed required to thrive in today’s complex world. Our culture thrives on finding new and better ways to accelerate what’s next. We know varied backgrounds are valued and succeed here. We have the flexibility to manage our work and personal needs. We make bold moves, together, and are a force for good. If you are looking to stretch and grow your career our culture will embrace you. Open up opportunities with HPE.

Job Description:

   

HPE Operations is our innovative IT services organization. It provides the expertise to advise, integrate, and accelerate our customers’ outcomes from their digital transformation. Our teams collaborate to transform insight into innovation. In today’s fast paced, hybrid IT world, being at business speed means overcoming IT complexity to match the speed of actions to the speed of opportunities. Deploy the right technology to respond quickly to market possibilities. Join us and redefine what’s next for you.

Solution Lifecycle Specialist

Role Summary

The GCM Solution Lifecycle & Value team is responsible for ensuring that business solutions are operationally stable, clearly owned, widely adopted, and continuously improved throughout their lifecycle.

This role will work closely with business stakeholders, IT, Support, and Development teams to drive successful solution adoption, operational readiness, governance, and continuous value realization.

The position acts as the bridge between business operations and technology teams, ensuring that solutions deliver measurable business outcomes while maintaining high operational standards.

What you will do:

Solution Lifecycle Management

• Ensure end-to-end go-live readiness for business solutions
• Coordinate smooth transition and handover to operations and support teams
• Establish and maintain lifecycle governance processes
• Monitor solution stability, usage, and operational effectiveness post go-live

Business Ownership & Governance

• Act as the functional business owner for live solutions
• Ensure business processes supported by the solution remain effective and aligned with organizational goals
• Define and maintain operational KPIs, SLAs, and success metrics
• Collaborate with stakeholders to align solutions with evolving business needs

Adoption & Value Realization

• Drive user adoption strategies and change enablement activities
• Measure and track business value realization and solution utilization
• Identify gaps in adoption and implement improvement initiatives
• Facilitate communication, training coordination, and stakeholder engagement

Continuous Improvement

• Gather business feedback and prioritize enhancements and improvements
• Maintain and manage solution improvement backlog
• Work closely with IT and development teams to translate business needs into actionable requirements
• Support release planning and enhancement prioritization

Cross-functional Collaboration

• Partner with IT, Support, Infrastructure, Security, and Development teams
• Ensure alignment between business operations and technical solution ownership
• Participate in governance forums, operational reviews, and planning discussions

What you need to bring:

Primary Skills Required

Core Skills

• Solution Lifecycle Management
• Business Process Management
• Stakeholder Management
• Change Management & User Adoption
• Business Operations Support
• Continuous Improvement & Enhancement Management
• Governance & Operational Readiness
• Requirement Gathering & Prioritization
• Cross-functional Collaboration
• Service Transition / Go-live Management

Preferred Technical & Functional Skills

• IT Service Management (ITSM)
• Agile / Scrum methodologies
• Incident & Problem Management
• KPI & SLA Management
• Business Analysis
• Process Optimization
• Release & Change Coordination
• User Training & Enablement
• Risk & Dependency Management
• Reporting & Dashboarding tools

Preferred Tools / Platforms

• ServiceNow
• Jira / Confluence
• Microsoft Power Platform
• Azure DevOps
• Collaboration tools (Teams, SharePoint)

Additional Skills:

Accountability, Accountability, Action Planning, Active Learning, Active Listening, Bias, Business Growth, Business Planning, Coaching, Commercial Acumen, Creativity, Critical Thinking, Cross-Functional Teamwork, Customer Experience Strategy, Customer Solutions, Data Analysis Management, Data Collection Management (Inactive), Data Controls, Design Thinking, Empathy, Follow-Through, Growth Mindset, Intellectual Curiosity (Inactive), Long Term Planning, Managing Ambiguity {+ 5 more}

What We Can Offer You:

Health & Wellbeing

We strive to provide our team members and their loved ones with a comprehensive suite of benefits that supports their physical, financial and emotional wellbeing.

Personal & Professional Development

We also invest in your career because the better you are, the better we all are. We have specific programs catered to helping you reach any career goals you have — whether you want to become a knowledge expert in your field or apply your skills to another division.

Unconditional Inclusion

We are unconditionally inclusive in the way we work and celebrate individual uniqueness. We know varied backgrounds are valued and succeed here. We have the flexibility to manage our work and personal needs. We make bold moves, together, and are a force for good.

Let's Stay Connected:

Follow @HPECareers on Instagram to see the latest on people, culture and tech at HPE.

#india#operations

Job:

Services

Job Level:

Intermediate

    

    

HPE is an Equal Employment Opportunity/ Veterans/Disabled/LGBT employer. We do not discriminate on the basis of race, gender, or any other protected category, and all decisions we make are made on the basis of qualifications, merit, and business need. Our goal is to be one global team that is representative of our customers, in an inclusive environment where we can continue to innovate and grow together. Please click here: Equal Employment Opportunity.

Hewlett Packard Enterprise is EEO Protected Veteran/ Individual with Disabilities.

   

HPE will comply with all applicable laws related to employer use of arrest and conviction records, including laws requiring employers to consider for employment qualified applicants with criminal histories.

   

Recruitment Fraud Alert

We have become aware of an increase in fraudulent recruitment activities in which individuals impersonate our company or authorized recruitment agencies to offer fake employment opportunities. These scams may occur through false websites, emails, social media, or chat-based applications and often aim to obtain personal information or money. Please note that Hewlett Packard Enterprise (HPE), its direct and indirect subsidiaries and affiliated companies, and its authorized recruitment agencies/vendors will never charge a candidate a registration fee, hiring fee, or any other fee in connection with its recruitment and hiring process. We also never request personal information such as back account details, Social Security numbers, or national IDs via social media or chat applications.

All legitimate job opportunities will come through official company channels, and candidates are responsible for verifying the credentials of any third party claiming to represent the company. Any reliance on fraudulent communication is at the individual’s own risk, and HPE disclaims legal liability for any resulting damages. If you suspect recruitment fraud, do not share personal information or make any payments and report the incident to your local authorities immediately.

Experience Level

Mid Level