Travel Desk Executive

Travel Desk Executive

JLL empowers you to shape a brighter way.  

Our people at JLL are shaping the future of real estate for a better world by combining world class services, advisory and technology for our clients. We are committed to hiring the best, most talented people and empowering them to thrive, grow meaningful careers and to find a place where they belong.  Whether you’ve got deep experience in commercial real estate, skilled trades or technology, or you’re looking to apply your relevant experience to a new industry, join our team as we help shape a brighter way forward.   

Key Responsibilities

1. Transport Operations (Business Travel & Ad-hoc)

• Plan, schedule, book & manage daily business travel transportation PAN India, ‘Rent A Car’ & Ad-hoc transport requirements of Associates, Leaders & CXO’s of the company.
• Ensure timely dispatch and delivery of services by respective transport vendors in each city (Bangalore, Hyderabad & Gurgaon)
• Laise between travel desk, transport vendor and traveler and maintain effective communication of arrangements as per existing process and policy.
• International & Domestic Traveler information to be communicated efficiently to relevant city stakeholders for effective on-site arrangements.

2. Vehicle & Fleet Management

• Maintain and monitor fleet records of dispatched vehicles, service schedules, trip sheets & logs as well as monthly company MIS
• Coordinate with service providers for pre-check of vehicle condition and periodic vehicle audits.
• Ensure adherence to vehicle condition, safety standards and regulatory compliance as a pre-check prior vehicles dispatched.

3. Vendor & Driver Coordination

• Liaise with transport vendors, drivers, and third-party logistics providers.
• Supervise driver performance, etiquette, and grooming
• Resolve transport-related issues and ensure SLA adherence.

4. Compliance & Documentation

• Maintain accurate records for trip sheets, billing, permits, and statutory requirements.
• Ensure compliance with company policies, regulations, and safety norms.
• Prepare transport-related reports for management (daily/weekly/monthly).
• Conduct monthly KPI meetings with all vendors PAN India.

5. Cost Management

• Monitor transport expenses including rentals, package rates, tolls, and vendor bills.
• Support in cost optimization initiatives, dispatching and booking of vehicle by efficient rental rate slabs as per city, pooling where required and planning schedules effectively.  

6. Customer & Stakeholder Management

• Manage and maintain consistent, cordial communication with Executive Assistants, Senior management, CXO’s, obtaining feedback and offering proactive support.
• Address transport-related queries and service requests from internal teams and stakeholders.
• Ensure high standards of service quality and operational efficiency.

Required Skills & Qualifications

• Bachelor’s degree in Transport, logistics, supply chain, business administration, or related field.
• 2–5 years of experience in transport/logistics operations (based on company requirement).
• Strong communication, coordination, and problem-solving skills.
• Proficient in MS Excel, transport management systems (TMS), GPS tracking tools.
• Knowledge of local routes, regulations, and transport compliance norms.

Preferred Attributes

• Ability to work in a fast-paced operational environment.
• High attention to detail and strong organizational skills.
• Team player with a solution-oriented attitude.
• Flexible to work in shifts or extended hours when required.

Location:

On-site –Bengaluru, KA

Scheduled Weekly Hours:

48

If this job description resonates with you, we encourage you to apply even if you don’t meet all of the requirements.  We’re interested in getting to know you and what you bring to the table!

At JLL, we harness the power of artificial intelligence (AI) to efficiently accelerate meaningful connections between candidates and opportunities. Using AI capabilities, we analyze your application for relevant skills, experiences, and qualifications to generate valuable insights about how your unique profile aligns with the specific requirements of the role you're pursuing.

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Jones Lang LaSalle (“JLL”) is an Equal Opportunity Employer and is committed to working with and providing reasonable accommodations to individuals with disabilities.  If you need a reasonable accommodation because of a disability for any part of the employment process – including the online application and/or overall selection process – you may email us at HRSCLeaves@jll.com. This email is only to request an accommodation. Please direct any other general recruiting inquiries to our Contact Us page > I want to work for JLL.