Kpmg India Services Llp

UK-Clara I&D- Manager (Delivery Adoption)-BLR

Kpmg India Services Llp
Bengaluru/Bangalore
Not disclosed
Work from OfficeWork from Office
Full TimeFull Time
Min. 5 yearsMin. 5 years

Job Description

UK-Clara I&D- Manager (Delivery Adoption)-BLR

KPMG Resource Centre (KRC) provides audit support services to KPMG firms globally. These services include IT audits, data analytics, engagement support, transaction assurance and ESG, among others. The business supports multiple sectors through operations in Bengaluru, Gurugram, Noida and Mumbai.

Through your work with the team, you will build a global network and unlock opportunities you may not have thought possible, with access to great support, vast resources, and an inclusive, supportive environment that helps you reach your full potential.

• Lead cross-functional planning and execution of product rollouts across audit business units, ensuring readiness of people, processes, and platforms.
• Develop and manage adoption strategies including stakeholder engagement, user training, onboarding pathways, and feedback mechanisms.
• Work closely with product, engineering, change, and training teams to tailor delivery approaches that align with end-user workflows and regional nuances.
•Track adoption metrics and KPIs, identify barriers to usage, and lead targeted interventions to drive uptake and satisfaction.
•Coordinate pilots, proof-of-concepts, and early access programmes with audit teams to test and refine solutions prior to wider deployment.
• Serve as a central point of contact for business stakeholders, representing the voice of the user in AI/ML delivery and product decisions.
• Support post-implementation reviews and feedback loops to drive continuous improvement and maximise ROI from initiatives.
•Other responsibilities will typically include accountability for leading and supervising teams; providing technical, risk & compliance management, operational and quality management support; project management including budgeting and planning; internal and external senior stakeholder management and delivery of quality reports; and some performance management responsibilities.
 

Mandatory  technical and functional skills

•Experience and knowledge requirements
•Significant experience in technology adoption, programme delivery, or change management in data science, AI/ML, or analytics environments.
•• Strong understanding of the software development lifecycle (ideally with exposure to AI/ML products) and the challenges of operationalising technology (particularly AI) in regulated or professional services settings.
•• Proven track record in leading cross-functional delivery and managing stakeholder relationships in complex organisations.
•• Excellent communication, facilitation, and user advocacy skills.
•• Experience using change management frameworks (e.g., ADKAR, Kotter) and agile delivery methodologies.

Educational qualifications

•A professional accountancy qualification from a recognised accountancy body is desirable but is not essential. (D)
•• Bachelor’s or Master’s degree in Business, Technology, Change Management, or a related field; certifications in Agile or Change Management preferred.

Experience Level

Mid Level

Job role

Work location
Work locationBangalore, Karnataka, India
Department
DepartmentProject & Program Management
Role / Category
Role / CategoryOther Program / Project Management
Employment type
Employment typeFull Time
Shift
ShiftDay Shift

Job requirements

Experience
ExperienceMin. 5 years

About company

Name
NameKpmg India Services Llp
Job posted by Kpmg India Services Llp

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You can expect a minimum salary of 0 INR. The salary offered will depend on your skills, experience and performance in the interview.

The candidate should have completed the required education and people who have 5 to 31 years are eligible to apply for this job. You can apply for more jobs in Bengaluru/Bangalore to get hired quickly.

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Delivery Adoption Manager in Kpmg India Services Llp | apna.co