Customer Support Executive
VMS Bathware Private LimitedFixed
₹18,000 - ₹25,000
Earning Potential
₹25,000
Fixed
₹18,000 - ₹25,000
Earning Potential
₹25,000
Work from Office
Full Time
Min. 1 year
Basic EnglishJob highlights
Fast HR reply
HR responded to 81% candidates in last 13 days
59 applicants
Benefits include: PF, ESI (ESIC)
Job Description
Job description:
Respond to customer inquiries via call, email, chat and other communication channels and registered complaints.
Close the complaint and update via call, email, chat and other communication channels.
Receive customer feedback about service quality, technician behavior, problem solving quality.
Replacement email to the sanitaryware division for customer product replacement.
Assign technician (old/new) to the customer complaint.
Update technician to customer complaint and provide all needed spare parts.
Spare parts dispatch to the technician/customer/dealer.
Follow up with technician/customer/dealer to install spare parts timely.
Maintain MSL for Spare parts.
Skills & requirements:-
- Candidate must be graduate -Candidte should have good knowledge of MS Excel, google sheet. - Candiadate should have good communication skiils -Candidate must be having good email writing skills.
Job role
Job requirements
About company
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The candidate should have completed Graduate degree and people who have 1 to 31 years are eligible to apply for this job. You can apply for more jobs in Delhi-NCR to get hired quickly.
The candidate should have Basic English skills and sound communication skills for this job.
Both Male and Female candidates can apply for this job.
No, it's not a work from home job and can't be done online. You can explore and apply for other work from home jobs in Delhi-NCR at apna.
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