Receptionist

Sweet County Delights Pvt. Ltd. is looking for a professional, well-organized, and customer-focused Receptionist to manage the front office, handle visitor interactions, coordinate communication, and provide administrative support. The ideal candidate should possess excellent communication skills, a pleasant personality, and the ability to multitask in a fast-paced FMCG manufacturing environment.

• Key ResponsibilitiesFront Office ManagementWelcome visitors, customers, vendors, and interview candidates professionally.
• Manage the reception area and ensure it is clean, organized, and presentable.
• Maintain visitor entry and exit records and issue visitor passes.
• Telephone & Email ManagementHandle incoming and outgoing telephone calls professionally.
• Transfer calls to the concerned departments promptly.
• Receive, screen, and forward official emails and inquiries.
• Visitor & Meeting CoordinationCoordinate appointments and meetings for management.
• Inform employees of visitor arrivals.
• Arrange meeting rooms and refreshments whenever required.
• HR SupportSchedule interviews and coordinate with candidates.
• Assist in employee joining formalities and document collection.
• Maintain interview records and attendance.
• Administration SupportMaintain office stationery inventory and raise purchase requests when required.
• Coordinate with housekeeping, maintenance, and security teams.
• Support day-to-day administrative activities.
• Courier & Document ManagementReceive and dispatch courier parcels and official documents.
• Maintain inward and outward courier registers.
• Ensure timely distribution of documents to concerned departments.
• Record KeepingMaintain visitor registers, courier logs, meeting schedules, and other administrative records.
• Ensure proper filing and confidentiality of company documents.
• ComplianceFollow company policies, safety procedures, and visitor management protocols.
• Maintain confidentiality of company and employee information.

• Required SkillsExcellent verbal and written communication skills.
• Good command of MS Office (Word, Excel, Outlook).
• Professional appearance and positive attitude.
• Strong interpersonal and customer service skills.
• Good organizational and multitasking abilities.
• Ability to work under pressure and manage multiple priorities.
• Basic knowledge of office administration and documentation.

• Preferred ExperienceExperience as a Receptionist, Front Office Executive, or Administrator.
• Experience in an FMCG, Manufacturing, or Factory environment will be preferred.
• Knowledge of visitor management systems and office coordination.
• Key Performance Indicators (KPIs)100% accurate visitor registration.
• Calls answered within three rings.
• Timely interview and meeting coordination.
• Accurate maintenance of office records and registers.
• Timely handling of courier and document dispatch.
• High standards of customer service and professional communication.
• Effective coordination with internal departments.