Customer Support Executive
Ecombirds
Customer Support Executive
Ecombirds
Ayodhya Nagar, Bhopal
βΉ15,000 - βΉ25,000 monthly
Fixed
βΉ15000 - βΉ25000
Earning Potential
βΉ25,000
Job Details
Interview Details
Job highlights
Urgently hiring
Benefits include: Overtime Pay, One-way cab
Job Description
Customer Support Executive (E-commerce β Email Process-Night Shit,Only for Females) π©
π Location: Bhopal
π’ Work From Office Only
π° Salary: βΉ15,000 β βΉ25,000 per month
π© Female Candidates Only
Available Shift Timings:
- 7:00 PM to 3:00 AM
- 8:00 PM to 4:00 AM
- 9:00 PM to 5:00 AM
We are hiring experienced Customer Support Executives for an international e-commerce organization. The role involves handling customer queries through email with professionalism, accuracy, and efficiency.
- Roles & Responsibilities:Respond to international customer queries via email support only
- Resolve complaints, refund requests, order issues, and product-related concerns
- Ensure timely and quality responses as per company standards
- Maintain high levels of customer satisfaction
- Coordinate with internal teams for escalations and complex cases
- Maintain proper records of customer interactions and follow internal processes
- Meet daily productivity and quality targets
- Requirements:Minimum 1 year experience in E-commerce Customer Support (Email Process mandatory)
- Graduate (Compulsory)
- Good English communication skills (Reading, Writing & Speaking)
- Basic computer knowledge and typing skills
- Willing to commit for minimum 1 year
- No leaves allowed during first 3 months of training (except major festivals)
Why Join Us?
β Work with an international e-commerce company
β Performance-based salary hikes
β Training and career growth opportunities
β Professional and supportive work environment
π© Apply only if you have relevant e-commerce email support experience.
Job role
Work location
Plot no DH 12, Ayodhya Extension, Main Road, Near Shubh Hospital, Bhopal Ayodhya Nagar, Bhopal
Department
Customer Support
Role / Category
Customer Support - Non Voice
Employment type
Full Time & Part Time
Shift
Night Shift
Job requirements
Experience
Min. 1 year
Education
Graduate
Skills
Email Drafting, Customer support, Email support, Email management, Email process, Customer care, Customer data, Customer queries, Customer complaints handling, Non-Voice Process, Non-Voice/Chat Process
English level
Basic English
Age limit
18 - 45 years
Gender
Female
About company
Name
Ecombirds
Address
Plot no DH 12, Ayodhya Extension, Main Road, Near Shubh Hospital, Bhopal Ayodhya Nagar, Bhopal
Job posted by Ecombirds
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