Customer Care Manager
Mahindra And Mahindra Limited
Work from Office
Full Time
Min. 5 yearsJob Description
Customer Care Manager
Responsibilities & Key Deliverables
- Analyse the technical complaints of the vehicle in the field.Rectify defects in vehicles / overhaul aggregates.Maintain and handle internet based warranty.Ensure implementation of service processes at channel partners.Development of secondary channel.
- Feed back on companys as well as competitors products.Training of service managers.
- Work out special service support for strategic customers with channel partners.Ensure execution of spare parts order by all channel partners for sufficient inventory and for meeting spare parts target.Secondary network for spare parts sales.
- Guide channel partners for manpower/facilities/equipment optimisation.Ensure profitability of workshops of channel partners.MIS on service.Spare parts inventory management.Manging service gaurantee at the dealership
- .Monthly visit to ASC and monitor his performance along with ASC coordinator.Service camps on monthly basisc.Monthly visits to customer and update M Response data
Preferred Industries
Education Qualification
General Experience
Critical Experience
System Generated Core Skills
System Generated Secondary Skills
Experience Level
Mid LevelJob role
Job requirements
About company
Similar jobs you can apply for
Telecalling / BPO / Telesales
Telecalling Executive
SP ConstromateWork from OfficeFull TimeAny experience
Basic EnglishSales Executive
Indopadukam Private LimitedWork from OfficeFull TimeAny experienceNo English Required
Customer Care Executive
Bpo Convergence Private LimitedWork from Office
Part TimeFull TimeAny experienceBasic English
Retail Sales Executive
Bajaj Life Insurance Company LimitedWork from OfficeFull TimeAny experienceNo English Required
Sales & Marketing Executive
Pramerica Life Insurance LtdWork from OfficeFull TimeAny experienceBasic English
CASA Sales Officer
Axis Bank Pvt Ltd
Field JobFull TimeFreshers onlyGood (Intermediate / Advanced) EnglishYou can expect a minimum salary of 0 INR. The salary offered will depend on your skills, experience and performance in the interview.
The candidate should have completed the required education and people who have 5 to 31 years are eligible to apply for this job. You can apply for more jobs in Bhubaneswar to get hired quickly.
The candidate should have sound communication skills and sound communication skills for this job.
Both Male and Female candidates can apply for this job.
No, it's not a work from home job and can't be done online. You can explore and apply for other work from home jobs in Bhubaneswar at apna.
No work-related deposit needs to be made during your employment with the company.
Go to the apna app and apply for this job. Click on the apply button and call HR directly to schedule your interview.
The last date to apply for this job is . For more details, download apna app and find Full Time jobs in Bhubaneswar . Through apna, you can find jobs in 64 cities across India. Join NOW!