Reliance Jio

Resident Engineer (Service Assurance)

Reliance Jio
Bhubaneswar
₹20,000 - ₹35,000 monthly

Fixed

₹20,000 - ₹35,000

Earning Potential

₹35,000

Work from OfficeWork from Office
Full TimeFull Time
Min. 2 yearsMin. 2 years
Good (Intermediate / Advanced) EnglishGood (Intermediate / Advanced) English

Job highlights

Urgently hiring

Urgently hiring

Fast HR reply

Fast HR reply

HR responded to 100% candidates in last 1 days

3 applicants

3 applicants

Benefits include:  PF, Petrol Allowance, Health Insurance

Benefits include: PF, Petrol Allowance, Health Insurance

Job Description

Job Description

1. Ability to work with various internal stake holders and get the SRs,resolved on priority.,

2. Able to do the FLT with the customer branch end stake holders.,

3. Coordinate with internal JIO teams ESOC , ENOC, Field , NHQ teams for,faster resolution of fault.,

4 Reporting of link status Daily / weekly / monthly wise & ensure to,maintain the customer link uptime.,

5. Constant communication and interaction with customer IT/SPOC for all,service related issues/ delivery.,

6. DC/DR link monitoring and do escalation internally for quick,restoration,

7. Handle customer escalation and feedback effectively in time bound,manner,

8. Release the tracker on fault management to customer as well as,internal stake holder.,

9. Work on SLA bound and get the monthly/ Quarterly reports.,

10. Link monitoring and FT life cycle management on various scenarios.,

11. Helping Jio team to better stake holder management at Customer end.


Education Required

B.Tech(B.E) + CCNA Certification


Job Location

Bhubaneswar, Odisha

Job role

Work location
Work locationBhubaneswar, Odisha, India
Department
DepartmentCustomer Support
Role / Category
Role / CategoryCustomer Support - Service Delivery
Employment type
Employment typeFull Time
Shift
ShiftDay Shift

Job requirements

Experience
ExperienceMin. 2 years
Education
EducationGraduate
Skills
SkillsVPN, Routing, WAN operations, Switching devices knowledge, CCNA certification, Incident management, Fault management, Ticketing support systems, Network monitoring
English level
English levelGood (Intermediate / Advanced) English
Regional language
Regional languageFluent in speaking Oriya
Degree/ Specialisation
Degree/ SpecialisationAny BE/B.Tech
Gender
GenderMale

About company

Name
NameReliance Jio
Address
AddressBhubaneswar, Odisha, India
Job posted by Reliance Jio

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You can expect a minimum salary of 20,000 INR and can go up to 35,000 INR. The salary offered will depend on your skills, experience and performance in the interview.

The candidate should have completed Graduate degree and people who have 2 to 31 years are eligible to apply for this job. You can apply for more jobs in Bhubaneswar to get hired quickly.

The candidate should have Good (Intermediate / Advanced) English skills and sound communication skills for this job.

Only Male candidates can apply for this job.

No, it's not a work from home job and can't be done online. You can explore and apply for other work from home jobs in Bhubaneswar at apna.

No work-related deposit needs to be made during your employment with the company.

Go to the apna app and apply for this job. Click on the apply button and call HR directly to schedule your interview.

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