Duty Security Officer - Site Security Operations Lead

Duty Security Officer - Khavda

Responsibilities

Key Responsibilities of Role    
•    Understand the strategic objectives of the business and site, and provides operational inputs to be incorporated into the strategy and roadmap.
•    Provide inputs for the design of the operating model and the SOPs, to ensure operations processes are incorporated appropriately.
•    Review the site operations and suggest process improvement initiatives in collaboration with the Process Centre of Excellence
Supervision and review: 
•    Oversee the end-to-end operations of the site, ensure adherence to the operating model and SOPs.
•    Provide guidance to the team on managing exceptions and report major exceptions to the Site Security Head.
•    Periodically submit performance reports to the Site Security Head as per the established performance review guidelines.
•    Assist in conducting security awareness programs across sites.
Patrolling & Surveillance:
•    Conduct patrol of the premises using CCTV internally noting results in the daily occurrence log.
•    Oversee the Genetic system to continuously monitor data from CCTVs, sensors and other such automation equipment to deliver continuous surveillance. 
•    Inspect to ensure that all critical alarms are working in a timely manner.
•    Assist in preventing unauthorized access/egress through Service Yards Man & Vehicle Access Control.
•    Continuously monitor the entry/exit points of the facility.
•    Oversee the Operations team of Access Control and ensure process adherence; Report deviations to Site head.
•    Oversee the issuing and deactivation of access cards for VIP visitors, first-time visitors, government officials via Kiosks, and other applicable systems.
Business Traffic Management: 
•    Oversee the business traffic operations to ensure authorization checks of the trucks and other load carrying vehicles/ cargoes using tools including GPS tagging, RFID tagging. 
•    Study the critical traffic blockages and suggest methods for improvement.
•    Oversee the operations of the Security officers to control traffic, ensuring adherence to established traffic rules.
•    Ensure gates are always manned and search/ inquiry is conducted as and when required Intelligence & Vigilance Management.
•    Identify source inside company premises and develop and maintain sources for financial crime intelligence & Information networking. 
•    Develop and foster relationships with business units and functions to ensure awareness and to keep check on fraudulent practices.
•    Develop and maintain sources in Union to get timely information related to union activity in organization or nearby area.
•    Ensure proactive Intelligence Gathering to foil attempts/likelihoods of any crime or union activities.
Maintain track register of gathered information.
•    Act as the first responder to crises/ emergencies/ incidents as per plan; Manage exceptions Lead, or act as a team member of the QRT, as per guidelines. 
•    Provide inputs to update the response plans basis key learnings from incidents.
•    Partner with the Site Security head to manage the operational interactions and performance assessment of the empanelled partners basis the guidelines; Cultivate strategic relationships with partners.
•    Partner with the Site Security Head and impart on the job training to the Site Team
Foster an environment of learning, excellence, and innovation within the team.

Qualifications

Educational Qualification: 

• Bachelor’s degree in business management/ Operations or relevant field.
• Preferable to have Certifications including Certified Protection Professional (CPP) / Certified Fraud Examiners (CFE) / Transported Asset Protection Association (TAPA) certification / Physical Security Professional (PSP) / Certified Information Systems Security Professional (CISSP)/ Industrial Security professional certifications.

Experiences:

• More than 12 years of work experience with minimum 4 years in a similar role - leading Security operations at a site / work-unit for mid/large sized organizations.
• Hands-on experience with designing and executing SOPs and operating model for Security Operations, such as Access Control, Patrolling and Surveillance, Traffic Management.
• Rich experience managing large teams of Security guards, officers, and supervisors
• Well-rounded experience in Security systems, application, and equipment