Telecalling Executive

Telecalling Executive – Lead Verification & Customer Support

About the Role

We are looking for confident and enthusiastic Telecalling Executives to join our growing team. This role primarily focuses on speaking with prospective clients, verifying and qualifying leads, understanding customer requirements, and handling product inquiries.

Unlike traditional telecalling sales roles, you will **not be responsible for hard selling or closing every deal.** The sales manager will handle advanced negotiations and most deal closures. As you gain experience, you will also receive structured training on our sales process and client conversion methods.

Key Responsibilities

* Contact prospective clients from provided leads.

* Verify customer details and business requirements.

* Qualify leads based on predefined criteria.

* Understand customer inquiries and provide basic product information.

* Record call outcomes accurately in the CRM.

* Schedule follow-ups and coordinate qualified leads with the Sales Manager.

* Build positive relationships through professional communication.

* Learn the company's sales process and gradually participate in deal conversions.

Candidate Requirements

* Good communication skills in English.

* Confident speaking over the phone.

* Basic computer knowledge (MS Office/CRM).

* Positive attitude and willingness to learn.

* Ability to maintain accurate records and follow processes.

* Experience in telecalling, customer service, BPO, or inside sales is preferred but not mandatory.

What We Offer

* Fixed salary with attractive performance incentives.

* Structured training and career growth opportunities.

* Opportunity to learn B2B sales and customer relationship management.

* Supportive team environment with defined processes.

* Long-term career progression into senior sales and account management roles.

If you enjoy speaking with people, identifying customer needs, and want to build a career in sales without the pressure of aggressive cold selling, we'd love to hear from you.