Receptionist / Front Office Executive

Job Responsibilities:

• Serves patients by greeting and helping them, scheduling appointments, and maintaining records and accounts.
• Welcomes patients and visitors in person or on the telephone, and answering or referring inquiries.
• Utilize our medical office software to schedule new and follow-up appointments for our patients
• Keeping a clean and calm reception area.
• Maintains patient accounts by obtaining, recording, and updating personal and financial information.
• Obtains revenue by recording and updating financial information, recording and collecting patient charges, controlling credit extended to patients, and filing, collecting, and expediting third-party claims.
• Maintains business office inventory and equipment by checking stock to determine inventory level, anticipating needed supplies, placing and expediting orders for supplies, verifying receipt of supplies, and scheduling equipment service and repairs.
• Protects patients’ rights by maintaining confidentiality of medical, personal, and financial information.
• Maintains operations by following policies and procedures, reporting needed changes.
• Operate hospital's Social media accounts..
• Contributes to team effort by accomplishing related results as needed.