Branch Manager

Job Title: Branch Manager

Job Summary

We are seeking an experienced, result-oriented, and dynamic Branch Manager to lead and manage the overall operations of our branch. The ideal candidate will be responsible for driving business growth, achieving sales targets, leading and developing the team, ensuring exceptional customer service, and maintaining smooth day-to-day branch operations. The Branch Manager will play a vital role in enhancing branch performance, ensuring operational excellence, and delivering an outstanding customer experience.

Key Responsibilities:

• Manage the overall operations and administration of the branch.
• Lead, mentor, motivate, and develop the sales and service teams.
• Drive branch revenue by achieving monthly, quarterly, and annual business targets.
• Monitor team performance and conduct regular performance reviews.
• Develop and implement effective sales strategies to maximize branch profitability.
• Ensure high standards of customer service and resolve customer concerns efficiently.
• Oversee recruitment, onboarding, training, and performance management of employees.
• Maintain employee discipline, attendance, and compliance with company policies.
• Monitor daily sales, revenue, collections, and operational reports.
• Build and maintain strong relationships with customers to improve retention and satisfaction.
• Coordinate with senior management and submit daily, weekly, and monthly business reports.
• Ensure smooth branch operations while maintaining quality, productivity, and operational efficiency.

Required SkillsLeadership:

• Team Management
• Sales Management
• Business Development
• Customer Relationship Management (CRM)
• Communication
• Decision Making
• Problem Solving
• Strategic Planning
• Target Orientation
• Negotiation
• Conflict Resolution
• Time Management
• Analytical Thinking
• Coaching & Mentoring
• Performance Management
• Operations Management
• Reporting
• Adaptability
• Accountability

Qualifications:

• Bachelor's Degree in any discipline (Graduate).
• 3–6 years of experience in Branch Management, Sales, or Operations.
• Proven experience in leading teams and consistently achieving business targets.
• Proficiency in MS Office and CRM software.
• Strong leadership, interpersonal, organizational, and communication skills.
• Preferred Candidate ProfileTarget-driven and result-oriented professional.
• Strong leadership and people management skills.
• Excellent communication and relationship-building abilities.
• Ability to work under pressure and make effective business decisions.
• Customer-focused with a proactive and positive attitude.
• Passionate about team development and business growth.

Salary

₹25,000 – ₹30,000 per month

(Based on experience and performance.)

• IncentivesPerformance -based incentives ranging from ₹5,000 to ₹30,000 per month.

• Additional BenefitsMonthly Performance Incentives
• Attractive Bonus Programs
• Career Growth & Promotion Opportunities
• Professional Training & Development
• Supportive and Friendly Work Environment
• Continuous Learning & Skill Enhancement

Working Schedule 

• Working Hours: 10:00 AM – 7:00 PM
• Working Days: 6 Days a Week
• Week Off: Rotational Week Off

Work Location

Sahi Saathi Matrimony Pvt. Ltd.

7, KRJ Building, 4th Floor, Welder Street, Anna Salai (Mount Road), Chennai.