Customer Support Executive

Dr. Agarwal's Eye Hospital is a chain of eye specialty hospitals in India, headquartered in Chennai. Dr. Agarwal's Eye Hospital has 167 branches across 17 states in India. Some of the relevant are 18 each in Chennai and 20+ in rest of Tamil Nadu, eleven branches in Bengaluru, 10 branches in Hyderabad .

CTC: 15 to 22K take home based on languages

Link:

Dr Agarwals

- Best Eye Hospital In India | Eye Disease Treatment

Work Location:

Plot No.50, Nainiammal Street, CTH Road, Krishnapuram, Ambattur, Near Rakki Theatre, Chennai, Tamil Nadu 600053.

Job Summary: We are seeking a dynamic and customer-focused professional for a Voice Process role. The ideal candidate should be fluent in Kannada, Telugu, or Hindi (any one language), along with English, and will be responsible for handling both outbound and inbound calls. The role involves engaging with customers, providing accurate information about our services, and ensuring a high standard of communication and customer satisfaction.

Key Responsibilities:

·        Handle inbound and outbound customer calls in a professional manner

·        Clearly explain products and services while addressing customer queries effectively

·        Follow up with leads and maintain strong customer relationships

·        Accurately update call records, logs, and reports.

Requirements:

·        Mandatory fluency in Kannada/Telugu/Hindi and English

·        Strong communication and interpersonal skills

·        Prior experience in a telecalling or similar customer-facing role is preferred

·        Basic computer proficiency

·        Willingness to work 6 days a week