Customer Support Executive
Joyalukkas India LimitedFixed
₹22,000 - ₹26,500
Earning Potential
₹26,500
Fixed
₹22,000 - ₹26,500
Earning Potential
₹26,500
Work from Office
Full Time
Any experience
Basic EnglishJob highlights
Walk-in interview
Date: 27 May 2026 - 09 Jun 2026 | Time: 10.00 am - 12.30 pm...
Urgently hiring
31 applicants
Benefits include: Annual Bonus, PF, Health Insurance, ESI (ESIC), Food/Meals, Accommodation
Job Description
- Inbound Support: Handling customer queries, feedback, online order status requests, and service-related concerns professionally.
- Outbound Campaigns: Contacting existing and potential customers to inform them about new jewelry collections, promotional offers, gold advance schemes, and festive discounts.
- Loyalty Program Management: Assisting with customer reward initiatives, updating membership profiles, and managing points or tier benefits.
- CRM Data & Maintenance: Accurately logging and updating customer interaction histories, purchase preferences, and contact information into the company database.
- Showroom & Sales Coordination: Passing high-intent leads and customer inquiries to specific regional showrooms to ensure seamless service and drive conversions.
- Escalation Handling: Managing customer complaints politely, troubleshooting issues, and routing complex problems to higher management or relevant departments.
Job role
Job requirements
Walk-in interview details
Apply for the job and call HR to confirm your interview
About company
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The candidate should have completed Graduate degree and people who have 0 to 31 years are eligible to apply for this job. You can apply for more jobs in Chennai to get hired quickly.
The candidate should have Basic English skills and sound communication skills for this job.
Only Female candidates can apply for this job.
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