Admission Counsellor

JOB PURPOSE

To manage admissions, parent communication, administrative operations, telecalling, social media engagement, and student records to support the growth and smooth functioning of Nakshatra Preschool.

KEY RESPONSIBILITIES

Admissions & Counselling

• Handle all admission enquiries through phone, WhatsApp, walk-ins, and social media.

• Counsel parents regarding curriculum, facilities, fees, and school policies.

• Conduct school tours for prospective parents.

• Follow up regularly with admission leads and convert enquiries into admissions.

• Maintain admission enquiry and conversion records.

Administration

• Maintain student records, admission forms, and documentation.

• Generate fee receipts and maintain fee records.

• Monitor fee due lists and follow up with parents.

• Maintain attendance records and school databases.

• Prepare daily, weekly, and monthly reports.

Communication

• Manage WhatsApp parent groups.

• Send notices, circulars, fee reminders, and announcements.

• Handle incoming calls and parent enquiries professionally.

• Coordinate communication between parents, teachers, and management.

Social Media & Marketing

• Manage Facebook, Instagram, Google Business Profile, and WhatsApp Business.

• Create and post regular content including photos, videos, and event updates.

• Respond to social media enquiries.

• Support admission campaigns and promotional activities.

• Collect parent testimonials and reviews.

Telecalling & Sales

• Contact prospective parents from enquiry databases.

• Follow up on pending admissions.

• Generate referrals from existing parents.

• Achieve monthly admission targets.

• Maintain lead tracking and conversion reports.

ELIGIBILITY

• Any Graduate (BBA, B.Com, BA, B.Sc preferred)

• Excellent communication skills in Tamil and English

• Basic computer knowledge (MS Office, Google Sheets, Email)

• Experience in admissions, telecalling, counselling, customer service, or sales preferred

• Knowledge of social media platforms

KEY SKILLS

• Communication & Counselling

• Telecalling & Lead Conversion

• Sales & Admission Closing

• Customer Relationship Management

• Social Media Handling

• Documentation & Record Management

• Time Management

PERFORMANCE INDICATORS (KPI)

• Number of admission enquiries handled

• Admission conversion rate

• Monthly admissions achieved

• Parent satisfaction

• Timely fee collection follow-up

• Accuracy of records and reports

• Social media engagement and lead generation

COMPENSATION

• Fixed Salary: ₹18,000 per month

• Admission Incentive: ₹500 per confirmed admission

• Monthly Target Bonus: ₹2,000 – ₹5,000 based on admissions achieved

WORKING HOURS

Monday to Saturday

9:00 AM – 6:00 PM

PREFERRED PROFILE

A confident, energetic, and target-oriented professional who can effectively manage admissions, parent relations, administration, telecalling, and social media activities while contributing to the growth of Nakshatra Preschool.