Training Operations Analyst

Analyst

Are you our new Analyst with Maersk Training in Chennai

Key Responsibilities:

• Coordinate with global internal teams and external stakeholders to manage training-related tasks in line with SLAs and KPIs.
• Create and manage Purchase Orders (POs) and Sales Orders (SOs) in finance system; ensure timely uploads of training certificates to client HR systems.
• Liaise with vendors to follow up on course completions and certificates, and with internal teams for course pricing and approvals.
• Provide support for routine operational activities (daily, weekly, monthly) and ensure accurate data updates in relevant systems.
• Communicate effectively with clients and internal teams, sharing key reports and resolving day-to-day operational issues as they arise.
• Build and maintain strong, long-term relationships with stakeholders and vendors through proactive communication and reliable support.

Key aspects of the role:

• Collaborate effectively with internal teams and external stakeholders to ensure timely coordination of training-related activities, system updates, and information flow.
• Manage key administrative processes, including generating purchase orders, handling email correspondence, and overseeing the upload and follow-up of training certificates in relevant systems.
• Cultivate trusted partnerships with stakeholders and vendors by ensuring timely support, clear communication, and a solution-oriented approach to operational challenges.

We are looking for:

• 2-3 years of experience in client-facing or coordination roles
• Bachelor’s or master’s degree in business or related field
• Proficient in advanced Microsoft Excel and MS Office applications; (Any automation skillset is a plus)
• Coordinate and participate in global calls to facilitate smooth communication and collaboration across teams and stakeholders.
• Detail-oriented with strong organizational and documentation skills
• Quick learner, adaptable to internal systems and tools
• Strong analytical and troubleshooting skills
• Effective time management; able to meet tight deadlines
• Good interpersonal skills and stakeholder management abilities
• Proactive, dependable, and a collaborative team player
• Fluent in English (written and spoken)

Maersk is committed to a diverse and inclusive workplace, and we embrace different styles of thinking. Maersk is an equal opportunities employer and welcomes applicants without regard to race, colour, gender, sex, age, religion, creed, national origin, ancestry, citizenship, marital status, sexual orientation, physical or mental disability, medical condition, pregnancy or parental leave, veteran status, gender identity, genetic information, or any other characteristic protected by applicable law. We will consider qualified applicants with criminal histories in a manner consistent with all legal requirements.

Experience Level

Mid Level