How much salary can I expect as a Application Support Engineer in Accenture India Private Limited in Chennai?

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Application Support Engineer

Accenture India Private Limited

Application Support Engineer

Accenture India Private Limited

Chennai

Not disclosed

Work from Office

Full Time

Any experience

Job Description

Application Support Engineer

Project Role : Application Support Engineer
Project Role Description : Act as software detectives, provide a dynamic service identifying and solving issues within multiple components of critical business systems.
Must have skills : DevOps
Good to have skills : Microsoft Azure IaaS
Minimum 0-2 year(s) of experience is required
Educational Qualification : 15 years full time education

Summary:
As an Application Support Engineer, a typical day involves acting as a software detective by actively monitoring and investigating issues across various components of essential business systems. This role requires a proactive approach to identifying problems, collaborating with different teams to understand system behaviors, and ensuring the smooth operation of critical applications. The position demands attentiveness to detail and a commitment to maintaining system reliability through continuous observation and timely intervention.

Roles & Responsibilities:
- Expected to build knowledge and support the team.
- Participate in Problem Solving discussions.
- Assist in documenting and sharing insights gained from troubleshooting activities to enhance team knowledge.
- Collaborate with cross-functional teams to facilitate effective communication and resolution of system issues.
- Support junior team members by providing guidance and sharing best practices.
- Contribute to the continuous improvement of support processes and tools.

Professional & Technical Skills:
- Must To Have Skills: Proficiency in DevOps.
- Good To Have Skills: Experience with Microsoft Azure Infrastructure as a Service.
- Familiarity with automation tools and scripting to streamline deployment and monitoring tasks.
- Understanding of cloud infrastructure concepts and their application in supporting business systems.
- Ability to analyze system logs and performance metrics to identify root causes of issues.
- Experience working within collaborative environments to support software and infrastructure stability.

Additional Information:
- The candidate should have minimum 0-2 years of experience in DevOps.
- This position is based at our Chennai office.
- A 15 years full time education is required.