Area Manager - Retail Collections
Tata Capital Finance LtdJob Description
Area Manager - Retail Collections - Collections - Housing - Chennai - Centennial Square (5th Floor) - MM
11301Core Responsibilities:
- Regular reviews of current processes and ensure better control
- Manage portfolio in the assigned region on various parameters and ensure unit as objective is uncompromised
- Build and develop measurement standards to monitor performance of the collections & tele caliing team
- Ensure inventory management through resolution, roll back, normalization for the bucket and take proactive steps to control/ reduce inventory for the bucket/location
- Take adequate steps to ensure receipt of payments and recovery of bad debts while monitoring legal proceedings with in house& external legal team/advocates.
- Support to implement best collection strategies with coordination of stakeholders of operations, Sales IT department.
- Empanel and retain right vendor / Agency.
- Ensure that all the in-house officers / agencies in the location perform as per defined SLA while reducing costs incurred through vendors
Ensure compliance to all Audit / NHB /IRB regulations as well as policies and procedures of the company
Graduate : Yes
Masters/Postgraduate: Optional
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