Clinical Product Specialist - Orthopedic Robotic Systems
Stryker India Private Limited
Work from Office
Full Time
Min. 1 yearJob Description
Associate Mako Product Specialist
Work Flexibility: Field-basedWhat will you do?
• Provide clinical product support to all end users and provide on-site guidance and assistance during surgical procedures.
• Provide surgeons and operating room staff with training and Clinical/Technical support in the operation of the company's robotic arm applications, associated equipment and instruments to insure ideal placement and precision. Additionally, you will provide ongoing in-services, and customer education to assigned account(s).
• Use proprietary software to prepare pre-operative CT scans for use in conjunction with the company's RIO/ Robotic Arm Interactive Orthopedic System, assists surgeon in preoperative implant planning, implant sizing and positioning.
• Solve potential product problems for customers in an expeditious and highly satisfactory manner.
• Collaborate with Sales Representatives and Marketing to increase public awareness and highlight clinical benefits of the products, and build strong relationships with key surgeons and OR staff at targeted accounts.
• Provide feedback on product to improve performance and customer satisfaction.
What will you need ?
- B. Tech Biomedical or Similar education
- Exp in OT is a must
- 1.5 to 5 years of work exp
- Clinical support experience, for example as a medical field technician, application specialist or similar
- Strong customer focus, you place the customer at the heart of everything you do!
- High level of stress resistance, demonstrated problem solving skills to troubleshoot potential problems
- Demonstrated detail orientation, curious and fast-learner
- Fluent in English
Experience Level
Mid LevelJob role
Job requirements
About company
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