Business Development Associate

Key Responsibilities: 

Hospital Relationship Management

●                  Build, maintain, and strengthen long-term relationships with hospital management, doctors, finance departments, patient coordinators, and support staff.

●                  Act as the primary point of contact for all hospital stakeholders regarding CarePal Money (patient financing) .

●                  Conduct regular on-site visits to assigned hospitals ensure high visibility and recall for CarePal Group’s services.

●                  Drive awareness of patient financing and crowdfunding solutions within the hospital ecosystem through in-person meetings, standees, brochures, and staff training.

Patient Engagement & Lead Generation 

●                  Engage directly with patients and their families at the hospital premises to understand their financial needs during medical emergencies.

●                  Generate leads by identifying financially stressed patients and offering suitable solutions via CarePal Money (instant medical loans).

●                  Explain loan and crowdfunding eligibility, process, documentation, and benefits to patients in a compassionate and empathetic manner.

●                  Guide patients through the application process—assist with documentation, form submissions, and connect them with internal support teams for faster closures.

 Conversion & Performance Tracking 

●                  Drive maximum patient referral volume from each hospital by building rapport and trust with frontline medical staff and hospital coordinators.

●                  Coordinate with internal telesales, credit, and operations teams to ensure swift turnaround on leads and timely updates to patients.

●                  Track daily leads, referrals, conversions, and disbursals to measure performance and identify areas for improvement.

●                  Share regular updates with reporting managers on referral pipeline status, conversion ratios, and hospital-level activity metrics.

Mandatory Requirements: 

●                  Education: Graduate in any discipline (MBA preferred but not mandatory)

●                  Experience: 1-5 years in business development, sales, or partnerships in healthcare, fintech, insurance, or financial services

●                  Languages: Fluency in English is mandatory

●                  Travel: Comfortable with regular local travel for partner meetings and field visits

●                  Tech Proficiency: Hands-on with CRM tools, mobile apps, and digital onboarding tools

●                  Soft Skills: Strong interpersonal, communication, and relationship-building skills

●                  Mindset: High ownership, goal-oriented, and self-motivated to work in a fast-paced, target-driven environment