Customer Support Executive
Teamspace Financial Services Private LimitedFixed
₹18,000 - ₹29,000
Earning Potential
₹29,000
Fixed
₹18,000 - ₹29,000
Earning Potential
₹29,000
Work from Office
Full Time
Min. 1 year
Good (Intermediate / Advanced) EnglishJob highlights
Urgently hiring
6 applicants
Benefits include: PF, ESI (ESIC)
Job Description
Job Description – Fraud Containment Unit (FCU)
Position : Fraud Containment Unit Executive
Experience Required : 1+ years in Fraud Operations / Fraud Risk / Transaction Monitoring
Shift : Day Rotational Shift
6 days night shift
Per night - 250
Week Off: 1 Rotational Week Off
Salary : ₹32,000 Gross per month
Role & Responsibilities
* Monitor and analyze financial transactions to identify suspicious or potentially fraudulent activities.
* Investigate alerts related to card fraud, online fraud, UPI fraud, and other digital transaction risks.
* Perform customer verification through outbound calls or system checks to validate transactions.
* Take immediate preventive actions such as blocking cards/accounts to minimize financial losses.
* Maintain accurate documentation and case records as per internal policies and regulatory guidelines.
* Coordinate with internal teams (Risk, Operations, Compliance) for timely fraud resolution.
* Ensure adherence to defined Turnaround Time (TAT), quality standards, and SOPs.
* Prepare MIS reports and update fraud cases in internal system
Location - Ambattur
Job role
Job requirements
About company
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The candidate should have completed Graduate degree and people who have 1 to 31 years are eligible to apply for this job. You can apply for more jobs in Chennai to get hired quickly.
The candidate should have Good (Intermediate / Advanced) English skills and sound communication skills for this job.
Only Male candidates can apply for this job.
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