Santa Events And Exhibitions Pvt. Ltd.

Customer Support Manager

Santa Events And Exhibitions Pvt. Ltd.
Nungambakkam, Chennai
₹65,000 - ₹75,000 monthly

Fixed

₹65,000 - ₹75,000

Earning Potential

₹75,000

Work from OfficeWork from Office
Full TimeFull Time
Min. 5 yearsMin. 5 years
Good (Intermediate / Advanced) EnglishGood (Intermediate / Advanced) English

Job highlights

3 applicants

3 applicants

Benefits include: PF, Health Insurance

Benefits include: PF, Health Insurance

Job Description

Experience: 5 - 12 years

Location: Nungabakkam, Chennai

Industry: Telecom / ISP / Broadband / Customer Support Operations

Salary: Upto 9 lpa


Key Responsibilities:


- Leadership & Operations

- Customer Escalation Management

- Performance & KPI Management

- Quality & Process Compliance

- MIS & Reporting - Advanced Excel


Preferred Experience:


* 5–12 years of experience in Telecom, ISP, Broadband or Customer Support Operations.

* Minimum 3–5 years of experience managing large customer support teams.

* Experience handling Backend Operations, Live Support Channels and Field Service teams.

* Strong exposure to customer experience, technical support and operational excellence initiatives.

Job role

Work location
Work locationNungambakkam, Chennai, Tamil Nadu, India
Department
DepartmentCustomer Support
Role / Category
Role / CategoryCustomer Support - Operations
Employment type
Employment typeFull Time
Shift
ShiftDay Shift

Job requirements

Experience
ExperienceMin. 5 years
Education
EducationGraduate
Skills
SkillsAdvanced MS Excel, Backend operations, Team handling, Customer service management
English level
English levelGood (Intermediate / Advanced) English
Regional language
Regional languageFluent in speaking Tamil, Hindi
Age limit
Age limit25 - 40 years
Gender
GenderMale

About company

Name
NameSanta Events And Exhibitions Pvt. Ltd.
Address
AddressNungambakkam, Chennai, Tamil Nadu, India
Job posted by Santa Events And Exhibitions Pvt. Ltd.

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You can expect a minimum salary of 65,000 INR and can go up to 75,000 INR. The salary offered will depend on your skills, experience and performance in the interview.

The candidate should have completed Graduate degree and people who have 5 to 31 years are eligible to apply for this job. You can apply for more jobs in Chennai to get hired quickly.

The candidate should have Good (Intermediate / Advanced) English skills and sound communication skills for this job.

Only Male candidates can apply for this job.

No, it's not a work from home job and can't be done online. You can explore and apply for other work from home jobs in Chennai at apna.

No work-related deposit needs to be made during your employment with the company.

Go to the apna app and apply for this job. Click on the apply button and call HR directly to schedule your interview.

The last date to apply for this job is 1 Aug 2026. For more details, download apna app and find Full Time jobs in Chennai . Through apna, you can find jobs in 64 cities across India. Join NOW!