Field Technical Support Associate
NTT DATA Global Delivery Services LtdJob Description
Field Tech Associate
NTT DATA strives to hire exceptional, innovative and passionate individuals who want to grow with us. If you want to be part of an inclusive, adaptable, and forward-thinking organization, apply now.
We are currently seeking a Field Tech Associate to join our team in Chennai, Tamil Nādu (IN-TN), India (IN).
Role Responsibilities:
- Good knowledge in Audio Video setup Related Issues.
- Coordinate with vendors for any ongoing Audio Video equipment issues.
- Knowledge of Town Hall kind of Audio Video setup.
- Experienced in Zoom Meetings (Desktop/Laptop/MacBook and Conference Room based)
- Perform Meeting room Devices Daily Health check-up.
- Coordinate with GCO team (Global Conferencing team)
- Assist Client for connecting VC before the event starts
- Connecting the presentation if any from the main venue
- Provide support for Townhall kind of events.
Requirements and Preferences:
- 2 to 4 Years’ experience in Audio video Support.
- Strong understanding of audio and video technologies, including equipment, software, and networking.
- Good troubleshooting skills.
- Basic understanding of ITIL Framework is a must.
- Experience in using ITSM Tools like Service Now, Remedy etc.
- Good Communication Skills (Written & Spoken) in English
- Ability to physically perform general office requirements.
- Ability to work in fast-paced environments and adapt to changing client requirements.
- Must be able to perform essential responsibilities with or without reasonable accommodations.
- Willingness to work on rotational shifts 24x7.
- Travel including overnight domestic may be required.
Experience Level
Mid LevelJob role
Job requirements
About company
Similar jobs you can apply for
Telecalling / BPO / Telesales
Customer Service Executive
Rahaa Associate Layout Private Limited
Customer Care Executive
Digitide Solutions Limited
Customer Care Executive
Digitide Solutions LimitedCustomer Service Executive
Dhanaviruthi
Customer Support Executive
FR8 LogisticsCustomer Care Executive
Atria Convergence TechnologiesYou can expect a minimum salary of 0 INR. The salary offered will depend on your skills, experience and performance in the interview.
The candidate should have completed the required education and people who have 2 to 4 years are eligible to apply for this job. You can apply for more jobs in Chennai to get hired quickly.
The candidate should have sound communication skills and sound communication skills for this job.
Both Male and Female candidates can apply for this job.
No, it's not a work from home job and can't be done online. You can explore and apply for other work from home jobs in Chennai at apna.
No work-related deposit needs to be made during your employment with the company.
Go to the apna app and apply for this job. Click on the apply button and call HR directly to schedule your interview.
The last date to apply for this job is . For more details, download apna app and find Full Time jobs in Chennai . Through apna, you can find jobs in 64 cities across India. Join NOW!