Health Operations Associate

Health Operations New Associate

Skill required: Membership - Life Sciences Regulatory Operations
Designation: Health Operations New Associate
Qualifications:Any Graduation
Years of Experience:0 to 1 years
About Accenture
Accenture is a global professional services company with leading capabilities in digital, cloud and security.Combining unmatched experience and specialized skills across more than 40 industries, we offer Strategy and Consulting, Technology and Operations services, and Accenture Song— all powered by the world’s largest network of Advanced Technology and Intelligent Operations centers. Our 784,000 people deliver on the promise of technology and human ingenuity every day, serving clients in more than 120 countries. We embrace the power of change to create value and shared success for our clients, people, shareholders, partners and communities.Visit us at www.accenture.com
What would you do? Embedding digital transformation in healthcare operations end-to-end, driving superior outcomes and value realization today, and enabling streamlined operations to serve the emerging health care market of tomorrow In a Membership job profile, responsibilities include managing and supporting the membership base of an organization. This involves tasks like processing applications, renewals, and cancellations, as well as maintaining accurate member records. The goal is to enhance member satisfaction and retention through excellent customer service and engagement activities. The role may also involve organizing events, communicating benefits, and addressing member inquiries. Effective membership management is crucial for the growth and sustainability of the organization. Coordinate the essential documentation and resources required for the filing of global applications. Understand, manage & process electronic submissions that include original application filings, Life Cycle Management submissions such as CMC, Ad-promos, amendments, annual reports, SPL submissions, etc.
What are we looking for? • Complete review of enrollment forms. • Identify missing information on forms. • Send incomplete forms back to client. • Complete and forward outgoing correspondence when required. • Key enrollment forms into client eligibility systems. • Maintain customer eligibility information. • Review and analyze specific eligibility report. • Maintain and track individual workflow and production. • Support inventory control during peak times or as needed. • Process urgent requests • Flexible to work in Night Shifts & RTO • 1- 2 years of Health domain experience. • Complete review of enrollment forms. • Identify missing information on forms. • Send incomplete forms back to client. • Complete and forward outgoing correspondence when required. • Key enrollment forms into client eligibility systems. • Maintain customer eligibility information. • Review and analyze specific eligibility report. • Maintain and track individual workflow and production. • Support inventory control during peak times or as needed. • Process urgent requests • Flexible to work in Night Shifts & RTO • 1- 2 years of Health domain experience.
Roles and Responsibilities: •In this role you are required to solve routine problems, largely through precedent and referral to general guidelines • Your primary interaction is within your own team and your direct supervisor • In this role you will be given detailed instructions on all tasks • The decisions that you make impact your own work and are closely supervised • You will be an individual contributor as a part of a team with a predetermined, narrow scope of work • Please note that this role may require you to work in rotational shifts