Network Operations Center Engineer

Indium Software India
Chennai
Not disclosed
Work from OfficeWork from Office
Full TimeFull Time
Min. 2 yearsMin. 2 years

Job Description

IT Executive

Job Title: NOC Engineer

Job Description: • Monitor network infrastructure including routers, switches, servers, and firewalls using monitoring tools • Ensure network availability, performance, and stability through proactive monitoring • Track performance metrics such as latency, packet loss, and bandwidth utilization • Detect, analyze, and respond to network incidents and service disruptions • Perform L1 troubleshooting for connectivity, routing, DNS, and server issues • Escalate complex issues to senior engineers or relevant teams • Manage alerts and events, resolve network alarms and service degradation • Create and track incidents using ITSM tools , ensuring SLA compliance • Assist in network maintenance , patching, upgrades, and health checks • Support change management and maintain configuration documentation • Monitor for security threats and unusual network activity • Maintain network documentation, reports, and RCA for major incidents • Coordinate with internal teams, vendors, and service providers during incidents Required Skills: • Strong knowledge of networking concepts (TCP/IP, DNS, routing, switching) • Experience with network monitoring tools and ITSM systems • Good troubleshooting and incident management skills • Understanding of network security fundamentals • Strong analytical and communication skills Responsibilities & Expectations: • Ensure high availability and performance of network services • Maintain accurate documentation and reporting • Provide timely communication during incidents • Ability to work in shift-based/24x7 environments

Experience Level

Executive Level

Job role

Work location
Work locationChennai, India
Department
DepartmentIT & Information Security
Role / Category
Role / CategoryIT Security
Employment type
Employment typeFull Time
Shift
ShiftDay Shift

Job requirements

Experience
ExperienceMin. 2 years

About company

Name
NameIndium Software India
Job posted by Indium Software India

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