Loan Manager

Our Client: Our client is a venture-backed financial technology company revolutionizing how India saves, invests, and accesses credit through its most trusted asset — Gold. With a mission to empower millions of households to unlock the true value of their assets, the company is building innovative solutions that promote financial independence and security. Join a high-growth, mission-driven startup that offers immense learning, impact, and wealth-creation opportunities.

Title: Loan Manager

Location: Chennai

Education: Any Graduate

Experience: 1+yrs exp. In Goldloan and Gold Appraisal

About the Role: We are seeking dynamic and self-motivated field professionals with proven expertise in gold valuation and a strong customer-centric approach.This role entails end-to-end gold loan servicing at the customer’s doorstep, including lead sourcing, gold appraisal, and seamless disbursal within the designated territory. The ideal candidate will bring prior experience in the gold loan industry, demonstrate excellent interpersonal and communication skills, and possess a results-driven mindset with a consistent focus on achieving performance benchmarks.

Key Responsibilities:

Source and acquire gold loan customers through doorstep visits.

Appraise gold ornaments and verify KYC documents at the customer’s location.

Ensure timely loan disbursement and deliver monthly sales targets.

Travel within the assigned territory for customer meetings and gold evaluations.

Generate leads from existing customers and referral networks.

Drive productivity and revenue growth from new and repeat customers.

Build long-term relationships with HNI customers for repeat business.

Coordinate with internal teams for customer support and grievance resolution.

Maintain strict compliance with all internal policies, processes, and regulations

Requirement: 

Graduate with a minimum of 1 year experience in gold valuation or sales in a gold loan company

Strong sales acumen with the ability to convert leads into disbursals 

Comfortable with fieldwork and doorstep customer interaction

Willing to travel within assigned clusters/territories

Prior experience in NBFCs or financial services is a plus 

Self-driven, target-oriented, and customer-centric mindset

About Hireginie: Hireginie is a prominent talent search company specializing in connecting top talent with leading organizations. We are committed to excellence and offer customized recruitment solutions across industries, ensuring a seamless and transparent hiring process. Our mission is to empower both clients and candidates by matching the right talent with the right opportunities, fostering growth and success for all.