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National Collection Head - Supply Chain Finance

Muthoot Fincorp Limited

National Collection Head - Supply Chain Finance

Muthoot Fincorp Limited

Chennai

Not disclosed

Work from Office

Full Time

Min. 15 years

Job Description

NATIONAL COLLECTION MANAGER - SCF

ROLE SPECIFICATION

Role Title	National Collection Head - Supply Chain Finance (SCF)
Employee Interviewed
Reports To	Business Head - SCF
Company	Muthoot Fincorp Limited
Function/Department	Collections & Recovery
Location	Chennai
Written By	Sachin Purwar
Approved By (Functional)	Business Head -SCF
Approved By (People & Culture)
Date (Written On)	09/04/2026

ROLE SUMMARY

The National Collection Head – SCF is responsible for designing, implementing, and monitoring the end-to-end collection and recovery strategy for the Supply Chain Finance portfolio. This role focuses on maintaining healthy portfolio quality (low GNPA/NNPA) by managing vendor/dealer repayments, early warning signals, and legal recovery processes across the pan-India network.

ORGANIZATIONAL CHART

KEY RESPONSIBILITIES

Operations & Transactional

Strategy Formulation: Develop and execute segment-specific collection strategies for Dealer Financing, Vendor Discounting, and Factoring products.
Portfolio Monitoring: Reviewing Delinquency trends (30, 60, 90+ DPD) and implementing corrective actions to prevent slippages into NPA.
Agency Management: Onboarding and managing specialized collection agencies and ensuring adherence to the Fair Practices Code (FPC).
Digital Collections: Implementing automated payment reminders, NACH/e-Mandate tracking, and digital payment links to improve self-cure rates.

Process Improvement

EWS Framework: Enhancing Early Warning Signals (EWS) by integrating transaction data and market intelligence to identify "at-risk" anchors or dealers.
Policy Refinement: Periodically updating the collection policy based on market volatility and regulatory changes (RBI guidelines).
Efficiency: Automating the allocation of delinquent cases to field staff/agencies through a robust Loan Management System (LMS).

KEY INTERACTIONS

Internal Stakeholders	External Stakeholders
Risk & Credit: For feedback on sourcing quality and EWS.	Collection Agencies: For field-level execution.
Sales/Business Team: To coordinate with Anchors/Corporates.	Legal Counsel: For SARFAESI, Sec 138, and arbitration.
IT & Operations: For LMS updates and payment reconciliation.	RBI/Auditors: For compliance and portfolio audits.

KEY ROLE DIMENSIONS

Geographical Coverage	Pan India (SULB - Small Unit Loan Business)
Direct Reportees	4 - 6 (Zonal/Regional Managers)
Total Team Size

KEY SKILLS & BEHAVIOURAL ATTRIBUTES

Analytical Rigor: Proficiency in interpreting complex delinquency data and flow rates.
Negotiation Skills: Ability to handle high-ticket settlements and distressed corporate anchors.
Regulatory Knowledge: Deep understanding of RBI guidelines on recovery, IBC, and Securitization.
Leadership: Experience in managing large, remote teams across diverse geographies.

EDUCATION / EXPERIENCE

Education: Post-Graduate/MBA in Finance or related field.
Experience: Minimum 15–18 years in NBFC/Banking, with at least 8 years specifically in Supply Chain Finance or Corporate Collections.
Exposure: Strong track record in managing "Bucket 0" to "Write-off" portfolios in a high-volume environment.