Relationship Manager - Branch Banking and Client Services
Kotak Mahindra Bank Limited
Work from Office
Full Time
Min. 5 yearsJob Description
Platinum Banker-Household-Outbound-Branch Banking-Service
A Relationship Manager is responsible for building and maintaining strong relationships with clients, ensuring customer satisfaction, and identifying opportunities for business growth.
Key Responsibilities
- Client Relationship Management: Build and nurture long-term relationships with clients, acting as their primary point of contact and trusted advisor.
- Customer Satisfaction: Monitor client satisfaction and feedback, addressing any issues or concerns promptly to enhance the client experience.
- Business Development: Identify opportunities for upselling and cross-selling products or services to existing clients, contributing to business growth.
- Collaboration: Work closely with internal teams, such as sales, marketing, and customer service, to ensure seamless delivery of services and meet client needs.
- Performance Analysis: Analyze client data and performance metrics to identify trends, risks, and opportunities for improvement, developing action plans accordingly.
- Reporting: Prepare and deliver presentations, proposals, and reports to clients, highlighting value propositions and outcomes achieved through the partnership.
Experience Level
Senior LevelJob role
Job requirements
About company
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The candidate should have completed the required education and people who have 5 to 31 years are eligible to apply for this job. You can apply for more jobs in Chennai to get hired quickly.
The candidate should have sound communication skills and sound communication skills for this job.
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