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Program Manager - Business Loan Products

Muthoot Fincorp Limited

Program Manager - Business Loan Products

Muthoot Fincorp Limited

Chennai

Not disclosed

Work from Office

Full Time

Min. 7 years

Job Description

PROGRAM MANAGER – BUSINESS LOAN

Role Profile

Program Manager - Business Loan

ROLE SPECIFICATION

Role Title	Program Manager - Business Loan
Employee Interviewed
Reports To	National Sales Head – Business Loans
Company	Muthoot Fincorp Limited
Function/Department	SULB
Location	Spencer Plaza - Chennai
Written By
Approved By (Functional Head)
Date (Written On)	January 2026

ROLE SUMMARY (PURPOSE)

A Asst Program Manager is responsible for planning, developing, and managing the complete Business Loan product. The role focuses on understanding customer needs, coordinating with various teams and ensuring the product meets business goals.

ORGANIZATIONAL CHART

National Sales Head – Business Loans

Assistant Program Manager

KEY RESPONSIBILITIES

Drive Business from Internal Stakeholders
Convert business requirements into outputs
Prioritize features based on business impact and user value.
Interact with Internal Teams for increasing efficiency (Credit / BPO/ Product)
Improve conversions from Non-Performing stakeholders.
Increase Profitability by strategic planning and enhancing operations efficiency
Streamline MIS reports with real time data
Co-ordinate with Product for increasing profitability
Provide various Data cuts with various Analysis to improve business.

KEY ROLE DIMENSIONS
- This is a Pan India Individual Contribution role, which requires continuous communication, mostly with senior leaders, Gold Loan Branches, BPO, Credit, Collections and Product Team
KEY SKILLS & BEHAVIOURAL ATTRIBUTES
- Data analysis and decision-making
- Stakeholder management
- Problem-solving ability
- Focus on Driving results
- Build relationships to deliver outcomes
- Work with cross functional teams
- Training and Development
- Conflict Resolution
EDUCATION / EXPERIENCE
- Minimum Qualification: Bachelor’s degree in Commerce or Information technology.
- Nature of Experience: Minimum of 7 years of experience in similar kind of roles with any Banks / NBFC or Fintech organizations with Sales, operations and Program Manager background.