Program Manager and Scrum Master

Program Manager - Scrum Master

Job Description

So where do you fit here? NielsenIQ clients span the globe and require technology teams’ Scrum Masters that can connect the dots for their technology needs.  As a Scrum Master at NielsenIQ, you will be responsible for helping our product and technology teams drive product development adopting standard and consistent SAFe Agile practices ensuring high quality.  You will coordinate efforts across functional, technical and process teams and work cross-functionally to solve client problems.  Your teams may cut across time zones, datasets and technologies and it will be your responsibility to keep track of all the moving parts, bring people together across multiple teams and communicate with various stakeholders, including senior management.

At NielsenIQ, we empower our Scrum Masters to drive results and change. We are looking for motivated, analytical, dynamic candidates with a passion for data and technology to join our Program Management Office.  If you thrive in high-energy environments and if you love the idea of working across every business function with visibility to our CTO and Product Leaders, you would be a great fit for our team!

• Guides and coaches the Scrum Team on how to use Agile practices and principles to deliver high-quality products.
• Gets team to a high performing level by recognizing areas of strength and improvement and employing appropriate coaching and development techniques.
• Responsible for ensuring Scrum is understood, and the team adheres to Scrum theory, practice, and guidelines.
• Resolves team impediments with other Scrum Masters to increase the effectiveness of the application of Scrum in the organization.
• Works with Agile coaches and other Scrum Masters to grow within the role.
• Contributes to the advancement and improvement of Agile practices within the organization.
• Facilitates and supports all scrum events: Sprint Planning, Daily Scrum, Sprint Review, and Sprint Retrospective.
• Drives continuous improvements through metrics.
• Escalates issues in a timely and appropriate manner.
• Works closely with Product Leadership, Technology & Operations teams on product development roadmaps and timelines.

Qualifications

• Bachelor’s degree and 10+ years of software development experience in an Agile environment with 4+ years of Scrum Master experience.
• Excellent communication, facilitation, negotiation, and coaching skills.
• Deep understanding of agile frameworks - Scrum, Kanban, SAFE etc.
• Has deep understanding of software development life cycle.
• Adept at refinement, story splitting, estimation, velocity, retrospection, and other Scrum techniques.
• Planning and problem-solving with the product owner and delivery teams.
• Demonstrated experience facilitating meetings at multiple levels of an organization and an understanding of facilitation techniques
• Hands on experience in Jira and other ADLM tools.
• Preferred to have SAFe certifications ( either of  SSM, SASM, RTE ,  SA etc )

Additional Information

Our Benefits

• Flexible working environment
• Volunteer time off
• LinkedIn Learning
• Employee-Assistance-Program (EAP)

NIQ may utilize artificial intelligence (AI) tools at various stages of the recruitment process, including résumé screening, candidate assessments, interview scheduling, job matching, communication support, and certain administrative tasks that help streamline workflows. These tools are intended to improve efficiency and support fair and consistent evaluation based on job-related criteria. All use of AI is governed by NIQ’s principles of fairness, transparency, human oversight, and inclusion. Final hiring decisions are made exclusively by humans. NIQ regularly reviews its AI tools to help mitigate bias and ensure compliance with applicable laws and regulations. If you have questions, require accommodations, or wish to request human review were permitted by law, please contact your local HR representative. For more information, please visit NIQ’s AI Safety Policies and Guiding Principles: https://www.nielseniq.com/global/en/ai-safety-policies.

About NIQ

NIQ is the world’s leading consumer intelligence company, delivering the most complete understanding of consumer buying behavior and revealing new pathways to growth. In 2023, NIQ combined with GfK, bringing together the two industry leaders with unparalleled global reach. With a holistic retail read and the most comprehensive consumer insights—delivered with advanced analytics through state-of-the-art platforms—NIQ delivers the Full View™. NIQ is an Advent International portfolio company with operations in 100+ markets, covering more than 90% of the world’s population.

For more information, visit NIQ.com

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Our commitment to Diversity, Equity, and Inclusion

At NIQ, we are steadfast in our commitment to fostering an inclusive workplace that mirrors the rich diversity of the communities and markets we serve. We believe that embracing a wide range of perspectives drives innovation and excellence.  All employment decisions at NIQ are made without regard to race, color, religion, sex (including pregnancy, sexual orientation, or gender identity), national origin, age, disability, genetic information, marital status, veteran status, or any other characteristic protected by applicable laws. We invite individuals who share our dedication to inclusivity and equity to join us in making a meaningful impact. To learn more about our ongoing efforts in diversity and inclusion, please visit the https://nielseniq.com/global/en/news-center/diversity-inclusion

Experience Level

Senior Level