Ford Motor

Quality Analyst

Ford Motor
Chennai
Not disclosed
Work from OfficeWork from Office
Full TimeFull Time
Min. 2 yearsMin. 2 years

Job Description

Quality Net Promoter Score Analyst

Job Responsibilities:

  • Prepare Data Analysis Reports (KPI) & management review materials for reviews & meetings.
  • Ensure the accuracy of all analytical outputs and reports.
  • Stay updated with the latest analytical tools, techniques, and industry best practices.
  • Identify and evaluate opportunities for process improvements and automation within the NPS/Warranty/IQS/VDS analysis framework.
  • Support cross functional efforts to ensure project success and alignment with organizational goals.
  • Follow quality control measures and take corrective actions.
  • Deliver Operational efficiency actions.

Deliverables 

  • Warranty/NPS/IQS Data packs, analysis reports

  • Minutes of the meetings capturing key discussion points, decisions made, and action items, including responsibilities and deadlines.

  • Deliver projects aimed at improving process efficiency & Labor hours efficiency.

Education Qualification              :  Any Graduate in Engineering BE /Btech

                                                           

Number of Years of Experience :  2-5 Years

Professional Exposure                :  Preferred Knowledge in Automobile, Manufacturing Process, Features, Functionality & basic knowledge in Quality tools & Problem Solving Methods.

 

Skill & Knowledge requirement : 

  • Proficient in MS Office Software – PowerPoint, Word, Excel, Outlook.
  • Demonstrate understanding of Ford Quality Metrics – NPS, Warranty, J.D. Power etc.
  • Proficiency in any of following applications and Technology like 

    • Alteryx, GCP, Qlik sense, Advanced Excel (Incl. VBA), Power BI 

       

Experience Level

Senior Level

Job role

Work location
Work locationChennai, Tamil Nadu, India
Department
DepartmentQuality Assurance
Role / Category
Role / CategoryQuality Assurance - Other
Employment type
Employment typeFull Time
Shift
ShiftDay Shift

Job requirements

Experience
ExperienceMin. 2 years

About company

Name
NameFord Motor
Job posted by Ford Motor

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