Receptionist

Job Title: Receptionist cum Skin & Dental Therapist

Clinic: Akanta Dental & Facial Aesthetic Clinic

Job Summary

We are looking for a smart, well-groomed, responsible, and patient-friendly Receptionist cum Therapist to manage the front desk while assisting in skin and dental procedures. The ideal candidate should have excellent communication skills, be willing to learn, and maintain a high standard of patient care.

Front Desk Responsibilities

• Welcome and attend to patients professionally.
• Answer phone calls, WhatsApp messages, and social media inquiries.
• Schedule, reschedule, and confirm appointments.
• Register new patients and maintain accurate patient records.
• Collect payments, generate bills, and issue receipts.
• Explain treatment packages, pricing, and offers.
• Follow up with patients for appointments, reviews, and treatment continuation.
• Coordinate doctors’ schedules efficiently.
• Maintain daily appointment and revenue reports.
• Ensure the reception area is clean and organized.

Therapist Responsibilities

• Prepare treatment rooms before every procedure.
• Assist doctors during dental and aesthetic procedures.
• Perform therapist-approved treatments after training and authorization.
• Sterilize instruments and maintain infection control protocols.
• Prepare treatment materials and consumables.
• Take pre- and post-treatment photographs as instructed.
• Educate patients on post-treatment care.
• Maintain treatment records and inventory of consumables.
• Keep treatment rooms clean and ready for the next patient.

Administrative Responsibilities

• Manage stock and inform management about low inventory.
• Coordinate with laboratories and vendors when required.
• Support clinic marketing by requesting Google reviews and capturing patient testimonials (with consent).
• Perform other clinic-related duties assigned by the management.

Requirements

• Good communication skills in Tamil and English.
• Basic computer knowledge (Excel, WhatsApp, email, billing software).
• Pleasant personality with a professional appearance.
• Ability to multitask and work in a fast-paced environment.
• Punctual, responsible, and willing to learn.
• Prior experience in a dental or aesthetic clinic is preferred but not mandatory.

Working Hours

As per clinic timings and roster.