Process Associate

RPA Process Admin

Company Description

About Sutherland

Artificial Intelligence. Automation.Cloud engineering. Advanced analytics.For business leaders, these are key factors of success. For us, they’re our core expertise.

We work with iconic brands worldwide. We bring them a unique value proposition through market-leading technology and business process excellence.

We’ve created over 200 unique inventions under several patents across AI and other critical technologies. Leveraging our advanced products and platforms, we drive digital transformation, optimize critical business operations, reinvent experiences, and pioneer new solutions, all provided through a seamless “as a service” model.

For each company, we provide new keys for their businesses, the people they work with, and the customers they serve. We tailor proven and rapid formulas, to fit their unique DNA.We bring together human expertise and artificial intelligence to develop digital chemistry. This unlocks new possibilities, transformative outcomes and enduring relationships.
Sutherland

Unlocking digital performance. Delivering measurable results.

Job Description

Robotic process automation (RPA) is the application of technology allowing employees in a company to configure computer software or a robot to capture and interpret existing applications for processing a transaction, manipulating data, triggering responses and communicating with other digital systems. In other words, it involves automating certain tasks or processes that manipulate data. It is a form of automation where intelligent software processes take over certain tasks that have typically been performed by human beings. Sutherland is seeking an attentive and analytical person to join us as Prof-Platform Solution to be responsible for creating and implement RPA projects. We are a group of dynamic and driven individuals. If you are looking to build a fulfilling career and are confident you have the skills and experience to help us succeed, we want to work with you!

Roles and Responsibilities:

• Responsible for managing the infrastructure for Robotic Process Automation (RPA) capabilities.
• Analyze business processes and identify automation possibilities.
• Should work on night shift and rotational week offs
• Communication with Clients, Internal teams and other IT Teams about Process , infra and other application software accounts.
• BPO domain experience is a big PLUS
• Should have good understanding on the BPM tools (optional).
• Monitoring Jobs and Schedules on daily bases
• Support in case of errors with logs, termination, and reboots
• Activation of Robot Licenses
• Manage Bot Accounts (Credential Vault management)
• Providing Access Details
• Work with development team for deploy and test solutions to automate processes, activities, and tasks through RPA and enhanced workflow automation platforms.
• Plan and participate in deployment of RPA platform components, including bots, orchestrators, development tools, and systems integrations, to meet enterprise requirements for security, scalability, and performance
• Set up complete infra (Hybrid, Cloud and On-Prem setups) environment (Dev/QA/Prod) for Bots
  

Qualifications

• Bachelor’s degree in Computer Science, Information Technology, or a related field.
• RPA Testing
• Certified in UiPath, AA or BP          
• Excellent communication and conversation skills (Verbal and Written)
• Good customer handling skills

 

Additional Information

All your information will be kept confidential according to EEO guidelines.

Experience Level

Senior Level