Senior Training Operations Associate

Senior Associate-Training Management

Job Family:

Software Application & Development (India)

Travel Required:

Up to 25%

Clearance Required:

None

What You Will Do:

• Manage end-to-end training operations including scheduling, coordination, and execution

• Own training data, MIS reports, dashboards, and analytics for leadership reporting

• Track key training metrics such as attendance, completion, utilization, and feedback

• Execute training requests using Agile Kanban practices (backlog management, WIP tracking, flow metrics)

• Maintain training trackers, SOPs, and operational documentation

• Coordinate with trainers, vendors, and business stakeholders during second-shift hours

• Identify and drive process improvements and automation in training operations

What You Will Need

• 5+ years of experience in Training Operations / L&D Operations / Training Management

• A bachelor’s degree in business administration - Human Resources, Operations, Data Analytics, or a closely related discipline is required.

• Strong hold on Training Operations planning, management & reporting.

• Rich hands-on experience in Data management and Reporting using MS Excel (Pivot Tables, Formulas, Lookups, Charts, Data Analysis)

• Good Exposure MS Office Suite of Products (MS Excel, Word, PowerPoint)

• Excellent in coordination, communication, and stakeholder management skills.

• Willingness and ability to work 12 PM – 9 PM IST (mandatory).

What Would Be Nice To Have:

• Excel Macro Automation.

• Exposure to large-scale or enterprise training programs / COE models

• Knowledge of Data quality & Metrics

• Experience working with Learning Management Systems (LMS)

• Knowledge on Instruction Design (preferred, not mandatory)

• Agile / Kanban certification (preferred, not mandatory)

What We Offer:

Guidehouse offers a comprehensive, total rewards package that includes competitive compensation and a flexible benefits package that reflects our commitment to creating a diverse and supportive workplace.

About Guidehouse

Guidehouse is an Equal Opportunity Employer–Protected Veterans, Individuals with Disabilities or any other basis protected by law, ordinance, or regulation.

Guidehouse will consider for employment qualified applicants with criminal histories in a manner consistent with the requirements of applicable law or ordinance including the Fair Chance Ordinance of Los Angeles and San Francisco.

If you have visited our website for information about employment opportunities, or to apply for a position, and you require an accommodation, please contact Guidehouse Recruiting at 1-571-633-1711 or via email at RecruitingAccommodation@guidehouse.com. All information you provide will be kept confidential and will be used only to the extent required to provide needed reasonable accommodation.

All communication regarding recruitment for a Guidehouse position will be sent from Guidehouse email domains including @guidehouse.com or guidehouse@myworkday.com.  Correspondence received by an applicant from any other domain should be considered unauthorized and will not be honored by Guidehouse.  Note that Guidehouse will never charge a fee or require a money transfer at any stage of the recruitment process and does not collect fees from educational institutions for participation in a recruitment event. Never provide your banking information to a third party purporting to need that information to proceed in the hiring process.

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Guidehouse does not accept unsolicited resumes through or from search firms or staffing agencies. All unsolicited resumes will be considered the property of Guidehouse and Guidehouse will not be obligated to pay a placement fee.

Experience Level

Senior Level