Senior Manager Human Resources

Senior Manager - Human Resources

SENIOR MANAGER - HUMAN RESOURCES (Chennai)

 

PURPOSE & OVERALL RELEVANCE FOR THE ORGANIZATION

Act as a strategic HR Business Partner to the GBS India leadership team, enabling business growth through people, organization, and culture. Drive the design and execution of a future-ready people strategy aligned with global priorities, while contextualizing for the India market. HR Lead position for the GBS location in India.

 

Serve as a trusted advisor to the GBS India Lead, the Senior leadership Team and global stakeholders, influencing decision-making across talent, structure, and organizational effectiveness.

 

KEY RESPONSIBILITIES

• Partner closely with the GBS India Head and global functional leaders to co-create and execute the people strategy aligned to business goals
• Act as a thought partner on organizational design, workforce planning, and capability building to support scale and transformation
• Translate business priorities into actionable HR interventions that drive performance, productivity, and engagement
• HR Lead role in GBS India, responsible for building the GBS hub in the location, shaping the people agenda during high-growth phases
• Enable sustainable scaling by designing structures, leadership capability, and talent pipelines
• Drive end-to-end talent agenda, including workforce planning, succession planning, and leadership development
• Design and implement localized solutions for career pathing, retention, and engagement tailored to the India talent market
• Lead interventions to improve attrition, strengthen leadership capability, and enhance employee experience
• Partner with global CoEs to adapt and implement global HR frameworks (Performance Management, Talent Reviews, Rewards) for India relevance
• Ensure effective rollout, adoption, and continuous improvement of global people processes
• Coach and influence senior leaders on people-related decisions, team effectiveness, and leadership behaviors
• Support leaders in building high-performing, diverse, and inclusive teams
• Recommend and implement HR policies and practices aligned with global standards while ensuring local compliance and relevance
• Drive consistency, fairness, and transparency in people practices
• Build strong partnerships with global HR, Talent Acquisition, Rewards, Finance, and other cross-functional teams
• Act as the primary HR interface for GBS India, ensuring alignment between global strategy and local execution
• Leverage people data and insights to inform decision-making and proactively address business challenges
• Monitor key metrics (attrition, engagement, performance) and drive targeted interventions

 

KEY RELATIONSHIPS

• GBS India Business Unit Head and Leadership Team
• Global HR Business Partners
• Centers of Excellence (Talent, Learning, Rewards)
• Talent Acquisition
• Finance / Controlling
• External vendors / institutions

 

KNOWLEDGE, SKILLS, AND ABILITIES

• Strong business acumen with the ability to translate business strategy into people strategy
• Exceptional stakeholder management and influencing skills at senior leadership level
• Proven ability to operate in a global, matrixed organization
• Strategic thinking combined with execution excellence
• Strong data orientation and problem-solving capability
• High ownership, agility, and ability to thrive in ambiguity
• Excellent communication and interpersonal skills

 

REQUISITE EDUCATION AND EXPERIENCE / MINIMUM QUALIFICATIONS

• MBA / Master’s in Human Resources or equivalent
• 10–13 years of progressive HR experience, with significant experience as an HR Business Partner in a global organization
• Proven experience supporting senior leadership and driving strategic HR initiatives
• Experience in setting up or scaling shared services / GBS environments is highly preferred

Experience Level

Senior Level