Senior Member of Technical Staff

Senior Member of Technical Staff

Join us as we work to create a thriving ecosystem that delivers accessible, high-quality, and sustainable healthcare for all.

Role summary:
Build platform services that enable reliable, scalable, and secure healthcare data exchange through athenahealth’s Interface Platform. This role focuses on designing, developing, deploying, and improving cloud-based applications and services that support interface workflows, message processing, and platform stability across internal and external systems. This role is part of the Interface Platform team within the Platform & Data Services subdivision, Integration Platform zone. This person will work closely with cross-functional engineering and business partners to strengthen athenahealth’s interoperability capabilities and cloud-based EHR platform.

Team summary:
Our zone vision is to maximize our network effect through efficient, effective, experience-driven interoperability and navigate toward value-based care. Our team’s vision is to improve collaboration across the healthcare ecosystem for value-based care and a better patient experience. We are building a robust and scalable integration platform to enable bidirectional workflows between athenahealth and external systems to exchange data.

The Interface Platform team is responsible for the foundational services that support how interfaces are built, managed, and operated across athenahealth’s integration ecosystem. The team enables the exchange of messages and other data types between athenahealth and external systems through a range of interface patterns, service interactions, and network-based workflows. This work includes building and maintaining platform capabilities that support message ingestion, transformation, routing, delivery, observability, and operational reliability.

The team focuses on creating reusable, scalable, and maintainable platform services that reduce complexity for interface development and improve consistency across integration workflows. By strengthening the underlying interface platform, the team helps improve the reliability of healthcare data exchange, supports evolving interoperability needs, and enables internal teams and external partners to connect more effectively across the healthcare ecosystem.

Essential Job Responsibilities:

• Design and develop enterprise-quality applications and platform services that support interface creation, message processing, and system-to-system data exchange.
• Build cloud-based services that enable scalable, reliable, and secure interface workflows across internal and external systems.
• Develop high-quality code in an Agile environment using established engineering practices and business requirements.
• Implement services and components that support message ingestion, transformation, routing, delivery, and operational visibility within the Interface Platform.
• Deploy software changes to production and deliver timely fixes for defects, service issues, and platform improvements.
• Write unit tests and maintain code quality by identifying defects, vulnerabilities, and performance risks throughout the development lifecycle.
• Monitor service behavior, transaction flow, and platform performance to improve reliability, scalability, and supportability.
• Follow coding conventions, architectural patterns, security practices, and quality standards, including peer code review and team Definition of Done requirements.
• Collaborate with engineers, product stakeholders, and dependent teams to refine requirements and coordinate delivery across interface and platform capabilities.
• Use AI tools, where appropriate, to improve engineering productivity in Interface Platform work, such as analyzing message flow behavior, drafting test cases, summarizing technical changes, and assisting with troubleshooting, while validating outputs for accuracy, security, and relevance.

Additional Job Responsibilities:

• Participate in Agile ceremonies including daily stand-ups, sprint planning, readouts, and retrospectives.
• Contribute to performance tuning and optimization of interface services and platform components.
• Support incident analysis and operational response for interface-related production issues when needed.
• Assist in improving developer workflows, automation, and engineering practices across the team.
• Contribute to technical documentation, runbooks, design reviews, and knowledge-sharing efforts.
• Help evaluate implementation approaches and recommend improvements to interface platform capabilities and service design.
• Partner with peers to strengthen maintainability, observability, and long-term sustainability of interface services.
• Support the evolution of platform components as integration requirements, transaction volumes, and interoperability needs grow.

Expected Education & Experience:

• Bachelor’s degree in Computer Science, Engineering, Information Technology, or a related field, or equivalent practical experience.
• 4+ years of experience in a software development or software engineering role.
• Experience working in an Agile development environment.
• Strong software engineering knowledge across the software development lifecycle, including quality-focused and security-aware delivery practices.
• Experience with one or more programming languages such as Java, Perl, Node.js, React, or C++.
• Knowledge of object-oriented programming principles and software design practices.
• Experience working with AWS and infrastructure-as-code tools such as Terraform.
• Strong knowledge of SQL development and data access patterns.
• Familiarity with distributed systems, service-based architectures, and message-driven integration workflows.
• Ability to write maintainable, scalable, and performant code and work effectively across cross-functional teams.

About athenahealth

Our vision: In an industry that becomes more complex by the day, we stand for simplicity. We offer IT solutions and expert services that eliminate the daily hurdles preventing healthcare providers from focusing entirely on their patients — powered by our vision to create a thriving ecosystem that delivers accessible, high-quality, and sustainable healthcare for all.

Our company culture: Our talented  employees — or athenistas, as we call ourselves — spark the innovation and passion needed to accomplish our vision. We are a diverse group of dreamers and do-ers with unique knowledge, expertise, backgrounds, and perspectives. We unite as mission-driven problem-solvers with a deep desire to achieve our vision and make our time here count. Our award-winning culture is built around shared values of inclusiveness, accountability, and support.

Our DEI commitment: Our vision of accessible, high-quality, and sustainable healthcare for all requires addressing the inequities that stand in the way. That's one reason we prioritize diversity, equity, and inclusion in every aspect of our business, from attracting and sustaining a diverse workforce to maintaining an inclusive environment for athenistas, our partners, customers and the communities where we work and serve.

What we can do for you:

Along with health and financial benefits, athenistas enjoy perks specific to each location, including commuter support, employee assistance programs, tuition assistance, employee resource groups, and collaborative  workspaces  — some offices even welcome dogs.

We also encourage a better work-life balance for athenistas with our flexibility. While we know in-office collaboration is critical to our vision, we recognize that not all work needs to be done within an office environment, full-time. With consistent communication and digital collaboration tools, athenahealth enables employees to find a balance that feels fulfilling and productive for each individual situation.

In addition to our traditional benefits and perks, we sponsor events throughout the year, including book clubs, external speakers, and hackathons. We provide athenistas with a company culture based on learning, the support of an engaged team, and an inclusive environment where all employees are valued. 

Learn more about our culture and benefits here: athenahealth.com/careers  

https://www.athenahealth.com/careers/equal-opportunity

Experience Level

Senior Level