Senior Program Manager - Agile Coach

Senior Program Manager

Job Description

At NIQ, we are dedicated to fostering a culture of cross-functional collaboration and high engagement. As an Agile Coach, you will be pivotal in creating dynamic, high-performing, safe environments that are both focused and adaptive, helping us discover and deliver the best and earliest value to our customers and stakeholders.  You will be building out our agile practice alongside other Agile Coaches, RTEs and Scrum Masters in a Lean-Agile Centre of Excellence and deliver against our strategic transformation goals.  

Job Description

• Facilitate the growth of high-performing teams and team-of-teams by fostering a collaborative culture and enhancing team dynamics.
• Drive tangible improvements in business performance, product quality, and strategic alignment by focusing on outcomes over outputs.
• Promote a mindset of continuous learning and improvement, adapting coaching strategies to meet team and organizational maturity levels.
• Deliver a variety of learning formats (trainings, workshops, community-driven learning, coaching techniques to grow people into agile roles and lean-agile competency (e.g. Product Owners, RTEs, engineers etc.) 
• Address organizational impediments and enhance agile practices, ensuring high-quality product increments.
• Lead and synchronize organizational Release Trains, contributing to and occasionally leading Program Increment (PI) planning.
• Champion and embed agile values and principles across the organization, ensuring they resonate even in resistant environments.
• Partner closely with Engineering, Product Management, Architecture, and Data Science to cultivate integrated practice excellence.
• Support the Lean Agile Center of Excellence (LACE) by contributing to a consistent yet adaptable agile approach across global teams.
• Engage and align leadership to deepen their commitment to agile transformation.

 

Qualifications

Qualifications

• Bachelor’s degree in Business, Computer Science, or a related field.
• Over 10 years of experience in IT, with substantial experience in software development.
• Demonstrated experience as a Scrum Master and an Agile Coach (3+ years), with proficiency in leading Agile Release Trains.
• Expertise in a variety of agile frameworks and tools (e.g., SAFe, Scrum, Kanban, Lean, XP).
• Strong facilitation, coaching, and mentoring skills to guide teams and stakeholders through complex transformations.
• Excellent interpersonal and communication skills, capable of working with diverse teams and driving organizational change.
• Certified SPC (SAFe 5 or above).
• Knowledge of tools like JIRA / Structure / Confluence / PowerBI / Miro 

Additional Information

Our Benefits

• Flexible working environment
• Volunteer time off
• LinkedIn Learning
• Employee-Assistance-Program (EAP)

NIQ may utilize artificial intelligence (AI) tools at various stages of the recruitment process, including résumé screening, candidate assessments, interview scheduling, job matching, communication support, and certain administrative tasks that help streamline workflows. These tools are intended to improve efficiency and support fair and consistent evaluation based on job-related criteria. All use of AI is governed by NIQ’s principles of fairness, transparency, human oversight, and inclusion. Final hiring decisions are made exclusively by humans. NIQ regularly reviews its AI tools to help mitigate bias and ensure compliance with applicable laws and regulations. If you have questions, require accommodations, or wish to request human review were permitted by law, please contact your local HR representative. For more information, please visit NIQ’s AI Safety Policies and Guiding Principles: https://www.nielseniq.com/global/en/ai-safety-policies.

About NIQ

NIQ is the world’s leading consumer intelligence company, delivering the most complete understanding of consumer buying behavior and revealing new pathways to growth. In 2023, NIQ combined with GfK, bringing together the two industry leaders with unparalleled global reach. With a holistic retail read and the most comprehensive consumer insights—delivered with advanced analytics through state-of-the-art platforms—NIQ delivers the Full View™. NIQ is an Advent International portfolio company with operations in 100+ markets, covering more than 90% of the world’s population.

For more information, visit NIQ.com

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Our commitment to Diversity, Equity, and Inclusion

At NIQ, we are steadfast in our commitment to fostering an inclusive workplace that mirrors the rich diversity of the communities and markets we serve. We believe that embracing a wide range of perspectives drives innovation and excellence.  All employment decisions at NIQ are made without regard to race, color, religion, sex (including pregnancy, sexual orientation, or gender identity), national origin, age, disability, genetic information, marital status, veteran status, or any other characteristic protected by applicable laws. We invite individuals who share our dedication to inclusivity and equity to join us in making a meaningful impact. To learn more about our ongoing efforts in diversity and inclusion, please visit the https://nielseniq.com/global/en/news-center/diversity-inclusion

Experience Level

Senior Level